Playtri Round Rock is a bike shop known for great customer service and very knowledgeable employees. Customers report a very positive experience, with many highlighting the amazing service and reasonable prices. The store has a wide and great selection of bikes, including good deals, and also provides tools and equipment. It is described as a helpful place for everyone from new riders and those new to triathlon to people needing repairs. Staff take time to explain issues, basic maintenance, and how to break in a new bike properly. They answer all questions and help with selecting a good starting bike. The shop is willing to squeeze in customers even from out of town. Services include fixing flat tires, replacing inner tubes and tires, performing adjustments, and doing tune-ups. Many customers, after their positive experience, state they will be coming back for additional support, future tune-ups, and will happily return despite the drive. The overall sentiment is that Playtri provides a great experience, making customers very happy and grateful.
Camilo helped me and he’s great at customer service! He showed me all the proper equipment I asked for that would work and give me a great price and even helped me set my gear up on my bike
January 2026
Angie was very knowledgeable and helpful and when things got tough she went the extra mile for me and my papa.
November 2024
I was able to find what I need and all my questions got answered.
