Playtri Round Rock is a bike shop known for great customer service and very knowledgeable employees. Customers report a very positive experience, with many highlighting the amazing service and reasonable prices. The store has a wide and great selection of bikes, including good deals, and also provides tools and equipment. It is described as a helpful place for everyone from new riders and those new to triathlon to people needing repairs.
Staff take time to explain issues, basic maintenance, and how to break in a new bike properly. They answer all questions and help with selecting a good starting bike. The shop is willing to squeeze in customers even from out of town. Services include fixing flat tires, replacing inner tubes and tires, performing adjustments, and doing tune-ups. Many customers, after their positive experience, state they will be coming back for additional support, future tune-ups, and will happily return despite the drive. The overall sentiment is that Playtri provides a great experience, making customers very happy and grateful.
I took my bike to this place for a tuneup,2 new tires and A new seven speed shifter. My 12 year-old bike rode and shifted like it was brand new! “Axel”at the Round Rock store did a great job Servicing my bike!
September 2026
They had exactly what I needed and the staff was awesome and very helpful.
August 2026
Great experiences, thank you for the customer service
