The lobby ATM can dispense 1's, 5's, and 20's, saving time when needing money for change. The bankers are very willing too hello with using the more powerful ATM as well.
They closed the drive through so you can't take money out of your account unless you have a debit card with you. If your debit card is damaged your just screwed until you recieve you'r new one in the mail.
We waited for a notary to assist with signing documents for a home sale. We bank at Chase but could not get our docs notarized because we were not closing with Chase. This is ridiculous, we will be changing banks at the first opportunity.