This CVS pharmacy and store in Round Rock receives positive reviews for significant improvements in customer service and reduced wait times. Customers note the pharmacy staff goes above and beyond, filling prescriptions quickly and ensuring patients are fully educated about their medications. While occasional small mistakes occur, they are promptly corrected. The store employees and managers are frequently described as nice, kind, and helpful, with specific praise for management resolving issues with rewards and accounts. Many reviewers identify this as their regular, reliable pharmacy where they feel well-served. Some feedback requests text notifications instead of automated calls for ready orders. Overall, customers report a positive experience with both the pharmacy and general store, feeling their needs are met with reliable value and helpful service.
Surely very pleased to have a CVS in the neighborhood. Very excellent area.
November 2024
Self checkout is way too complicated. Coupons have so many exclusions, they're almost worthless.
August 2023
I went to CVS to use the reward. My account was not showing the reward when i tried to scan the items. But the manager worked there was very nice and kind. He helped me to sort out the issue. Very glad that CVS pharmacy hired kind hearted managers.
