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February 2024 by Dixan Alvero
Very attentive to customersI solved my problem quickly
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January 2024 by Kailany Canales
Employees are great, great service. Ty Nancy!
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January 2024 by A K
Guys stay away from this store. One they don't answer phones. By the time I went in store they said the holiday promo is over. Some lady called Jessica who claims to be manager of the store rudely told me to go another store for the promo. I'm complaining abt them to Metro Corp but just a heads up to others.EDIT: Someone claiming to be district manager called up trying to convince me how I was ineligible for the promo(my frnds have availed this) and giving textbook replies for unreachability. The response from owner here is on same lines and highly doubt does anything good.
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December 2023 by Elias Perez
Mohammad is amazing sales person he helped me in transfer my data to my new phone
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November 2023 by Ray Stanley
Went from a 1 star to 5 really fast ....My afternoon didn't start of well calling 5 metro stores and nobody answered the phone but I definitely forgot about that after 15 minutes with August...He was very informative with phones , cameras etc.
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September 2023 by Christine Pennington
Mohammad was FANTASTIC!! Helped my mother getting her information changed over from one phone to another. He was quick and friendly and went above and beyond. Helped her find a phone that would worked for her. Can't thank you enough!! Melanie was helpful and friendly. Great place to stop on in and get what you need!
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August 2023 by Idalia “Ida” Garza-González
Ingrid is the store manager and she is amazing! She is extremely knowledgeable and so professional to every single customer. I will definitely be returning to this location even though I reside in S Austin.
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August 2023 by Judy Valdez
Customer service is spectacular. Loe this location
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June 2023 by Austin Brown
Trading my line over elsewhere
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April 2023 by Sam Eckert
Consistent service when I need to activate my phones.
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January 2023 by K Craddock
Went into Metro by T-Mobile looking for a phone for my son, Alejandra greeted us immediately. She was very polite and very friendly. She was knowledgeable of all phones and plans. She explained everything in great detail. I’m glad we made the choice to get a phone from here. Go check her out you won’t be disappointed.
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December 2022 by Kevin Gault
On 12 Dec 2022 I took my badly broken to your Metro T Mobile on Mays St in Round Rock Tx. Your employee Alejandra did a wonderful job retrieving all of my phone info including photo, number and other important things. I didn't think it could be done. Thanks to Alejandra I have a new phone with all my important contacts and date. Thank you Alejandra and Metro.
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December 2022 by Oliver Leppin
Phoned Round Rock store several times no answer
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September 2022 by Jeremy Hagen (J)
Not my favorite store
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October 2021 by Yaya
Jackie is really rude, whispering stuff under her breath. Raised her voice when I asked her if a soft or hard inquiry is done when they apply for financing. “There is no inquiry done!” Tossed my ID on the counter when she was giving it back.
