Metro by T-Mobile at 1040 S Mays St Ste 103 offers a variety of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff, who assist with phone upgrades, plan transfers, and troubleshooting. Many highlight the staff’s patience, knowledge, and kindness, making the experience smooth and satisfying. Visitors appreciate the quick, informative service, with some mentioning staff going above and beyond to help find the right phone or solve problems. Overall, the store provides excellent customer service, ensuring customers leave happy with their phones and plans. Whether upgrading devices or switching plans, customers find this location a friendly and reliable place to get what they need.
On 12 Dec 2022 I took my badly broken to your Metro T Mobile on Mays St in Round Rock Tx. Your employee Alejandra did a wonderful job retrieving all of my phone info including photo, number and other important things. I didn't think it could be done. Thanks to Alejandra I have a new phone with all my important contacts... read full comment
June 2026
Maak did a great job getting everything I asked for and beyond. Maak found discounts I didn't even know about. Every knowledgeable, friendly, professional and smooth process in a timely manner.
June 2026
They made my upgrade to a newer phone painless and I got to keep my old number.
