Roosters Ace Hardware is a friendly, helpful, and community-oriented store. Customers often praise the staff for going above and beyond to assist with their needs. One example is when the staff waited 30 minutes after closing to ensure a customer could pick up turkey seasoning bought online before Thanksgiving, demonstrating their dedication and kindness. Customers also appreciate the knowledgeable staff, like the employee who helped find the right gear for a specialized repair and provided useful advice for plumbing issues, saving the customer a significant amount of money. The store is known for its friendly atmosphere, with staff who are always eager to help and make shopping easy. Families and children are also welcome, with little baskets available for kids to push around the store, making it a pleasant experience for everyone. Overall, Roosters Ace Hardware is valued for its personal service, quality products, and the effort staff put into helping neighbors with their projects and problems. As a locally owned business, it is appreciated for providing a convenient, helpful shopping experience and for being a caring part of the community.
Exceptional experience and products. Robbie was the most attentive and friendly customer service per person I have ever met and extremely knowledgeable. Met the owner as well and he was very kind. Will definitely be coming back and supporting this family run business
January 2026
Each time I have visited Roosters Ace Hardware in Round Rock, Texas, every employee I encountered has been extremely helpful, polite and friendly, as well as tolerant of my ignorance about hardware. No matter what oddball item I may need, they always find it for me. That makes this old woman very happy to shop there.
January 2026
This family operated hardware store is not anything like the big box hardware stores. It is fully staffed with helpful employees equipped to solve everyday home issues.
