Sally Beauty in Round Rock is a destination for salon-quality hair care, color, cosmetics, and styling tools at budget-friendly prices. The store offers top brands and is backed by a satisfaction guarantee. Many customers report excellent experiences, praising employees for being awesome, sweet, helpful, knowledgeable, kind, and upbeat. Staff are noted for providing perfect product recommendations without overselling, contributing to successful results. The team's great customer service and helpful energy make shoppers feel supported, with some stating it is the best experience. It should be noted that some feedback, stated to be from a former employee, criticizes corporate practices, citing understaffing and poor treatment of workers, which is said to lead to challenges. However, reviews of the store itself frequently highlight the positive impact of its staff, with customers expressing they will definitely return because of the service received from the amazing ladies who work there.
August has great customer service she made my clipper exchange so easy… Thanks a lot!
February 2025
Judy and Evalani were so helpful and confidant about the way they helped me in correctung my hair color!! It came out beautiful!!! Thank you!!!
October 2024
Zoe was absolutely awesome, recommended just the right products without overselling unnecessary stuff. My hair came out awesome, and less damaged, and I owe it all to Zoe. Shout out Zoe!