TruWest Credit Union - Round Rock
Banks,
Credit UnionsHours:
737 Louis Henna Blvd Ste 300, Round Rock TX 78664 Hours
About TruWest Credit Union - Round Rock
TruWest Credit Union receives excellent reviews for its amazing customer service and friendly, kind, patient staff. Employees are noted as extremely helpful, offering efficient assistance both in person and via updates. The atmosphere is praised, and staff provide great service and amazing advice, even helping to resolve issues with other institutions. While the branch itself is described as very small, the tellers are very friendly and proactive, often completing transactions quickly and offering extra assistance. Customers report walking out with more help than expected, leading to high satisfaction.
Most Recent Reviews
June 2026
I've had a great experience with TruWest! Alicia has been especially helpful—always professional, friendly, and patient. She takes the time to answer questions and ensure everything is handled smoothly. Excellent customer service and a pleasure to work with everyone on their team! Highly recommend!
June 2026
Trent was so very helpful at the end of the day for this frazzled old lady!
And thank to TruWest for being the last shared branch location in Round Rock, TX!
May 2026
Trent is ALWAYS so incredibly helpful every time I come into this location to do my shared branching transfers! I come twice a month, and he remembers me, he even remembers my credit union names, which is extremely impressive and he’s so kind, personable, efficient, and professional!
More Comments(41)
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