U-Haul Moving & Storage of Round Rock offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers have praised the helpful and friendly staff, particularly Christy, Cassie, and Amaya G., who have been described as caring, compassionate, and empathetic. The hitch installation service was also noted as quick and efficient, with a special mention for Grant. While one customer was disappointed about not being able to receive a partial refund, the overall experience at this U-Haul location has been positive, with customers appreciating the available moving products and services.
Only positive things to report - the staff helped get the appropriate hitch ball installed and the trailer hooked up - everything worked very well.
March 2026
The rental process was quick and easy in person. I wouldn't recommend the website.
February 2026
Everybody I dealt with was professional and competent. The facility was clean, organized, and appeared to be managed effectively. All of the employees were constantly productive, and seemed to interact with one another in positive manner. Impressive experience.
