America's Best Contacts & Eyeglasses offers excellent customer service and a positive experience for its clients. Many reviews highlight the friendly and patient staff, such as Kiera, Jessica, and Rachel, who take the time to explain options and help customers find the right glasses or contacts. Customers appreciate the professionalism of the doctors, noting their efficiency during exams and attentiveness to eye health. The staff is recognized for their dedication, with one reviewer mentioning how a supervisor modeled great training for a new employee, ensuring high-quality service. The location has also been praised for its efforts in helping customers save money and navigate their choices effectively. Overall, America's Best Contacts & Eyeglasses has improved significantly, with a new staff that is gentle and caring, making it a highly recommended choice for eyewear needs.
Wonderful group of people at this location. Jessica helped me tremendously!!!!
June 2026
I received my replacement glasses; that wasn’t the most exciting part of my visit. Jessica and Kiera made my day! Their humor was unmatched—it’s safe to say their service is as well. Overall, the staff is very friendly and helpful.
May 2026
I had a pleasant experience today at Americas Best, Jessica was very sweet and efficient with everything. I was in and out, and got all of my questions answered. Highly recommend the Rowlett location
