Bank of America (Drive-thru ATM) offers convenient banking services with friendly and professional staff. Customers appreciate the helpfulness and knowledge of employees, especially those who go above and beyond to provide support and clear communication. The location maintains high standards of cleanliness, with enhanced cleaning procedures following CDC guidelines to ensure safety. Due to local restrictions, hours may sometimes be temporarily modified, so customers are encouraged to check online or via the Mobile App for updates. Notably, staff members are praised for their patience and assistance, making banking a positive experience. However, for services like notarization, appointments are necessary, as walk-in requests are not accommodated. Overall, it is a reliable location with caring staff dedicated to customer service.
Jesse was absolutely amazing. He was able to help me find a practical solution to what I needed. I am very grateful for his patience and assistance.
April 2024
WONDERFUL support! Specifically towards Alicia, I went into the building and she was there to happily greet me. Her knowledge of the Bank services were top tier, the communication was amazing and I felt more than “just a needy customer” thank you Alicia. I will be requesting your assistance next time I need helpful... read full comment
December 2023
I dont know why this place has so many bad reviews. The tellers are awesome, professional and helpful.