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“I’m very happy with their customer service. They handled my claim professionally, followed up consistently, and coordinated everything from start to finish without missing a single follow-up. Excellent service and highly recommended!”
“I always love the service my grandmother and I receive here.
I even love that currently they have a small business shop in the building so support local people.”
“Great customer service provided by staff!😄
I was able get several things taken care shipping, copies and scanning !! The Manager Eddie is so helpful and provides alternative methods which will be more cost effective - I’ve gone to other UPS stores that are closer, but I always return to this location - due to customer service!!”
“Outstanding service at the Postal Depot.
Keith answered the phone promptly and was friendly and informative from the start. When I arrived, I received the same level of professionalism in person. He acknowledged me immediately, even while assisting with other business matters.
I needed to ship out a Yeti 1 Gallon Water Jug, and he took the time to properly measure it and find the appropriate box to ensure it was packaged correctly. The entire process was smooth, efficient, and genuinely customer-focused.
Friendly service, professional attitude, and in and out in less than four minutes. Truly outstanding experience.”
“Right of eastbound 66. Easy parking. Super friendly staff. USPS, UPS, FED EX. Drop off point.
Plus they have cool things inside to buy! They Even have Legendary Aviation Coffee Company's Specialty grade Coffee! Pre-gound and ready to take home!!!!”
“This location is the most helpful place I’ve ever dropped off a package, every staff member is always so kind and courteous and go out of their way to be helpful!!!”
“The young wizards that work there take my attached file print jobs of any size or file type and have me walking out with the color copies I need in a short period of time. Why would anyone own a printer, scanner, or copier when The UPS Store is nearby? Thanks UPS Store.”
“Excellent service every time! The staff is efficient, friendly, and gets everything done quickly, whether I need fast printing or Amazon returns. Highly recommend the UPS Store in Wylie!”
“You mailed is best, safest, and efficient mail service to use. Packages arrive on time everytime. The staff is friendly and very helpful. They have everything you will to send your packages just in case you you didn't have time to do it yourself. I enjoy going to you mailed the staff there are friendly. I haven't used any other mailing place since the first I walked into their establishment. You mailed it is number 1 in my book!”
“I have been going to Mail post for several years,Amazing service great customer service. Always ready to help. Great family business.
Love going to this place.”
“I had a great experience at The UPS Store today, Sunday the 30th. Two young ladies helped me, and they were both very friendly, patient, and professional. They made everything so easy and were very helpful throughout the whole process. I really appreciate the great customer service and the way they treated me. Thank you both for your help! I will definitely be coming back.”
“Lol Reviews are right.
Cool alternative, especially since local post office closes at 4.
Summary: walked in 4:55 - my 3 packages had shipping labels and ready to scan - young lady was closing out drawer and definitely lacked customer service.
Anyway, it is what it is.
(Update)
Night & day since my review. (different employee)
I have been back several times in the past months. Victoria exhibits awesome customer service and is a pleasure to deal with.”
“The staff here are very nice and patient. I came here to do an amazon return. I don't have a printer at home and they printed the return label free of charge.”
“I called to ask about notary services, and I spoke with a UPS agent named Sam Henderson. He was extremely polite and helpful and explained that the cutoff time for notary services was 6:45 p.m. My son and I quickly rushed down to the store, and we were fortunate enough to meet Sam in person.
Sam was incredibly helpful and patient. He guided us through the entire process, made sure everything was completed correctly and in the proper order, and took the time to make sure we understood what we needed to do.
I’m very thankful for Sam’s kindness and professionalism. He went above and beyond to help us, and I truly appreciate the excellent customer service he provided. UPS is lucky to have someone like Sam on their team!”
“I visit this location often. And every single time I have been greeted with smiles and the best customer service. I usually don't have much time and even if the lines are long they work so fast and efficiently.”
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“The staff at this location have always been efficient and courteous. Today I had an issue with a lost Amazon return and Chris, the manager, was extremely helpful in finding proof that I had returned the item a month ago.”