The UPS Store #5257 in Garland provides a range of services including packing, shipping, printing, document finishing, notary, shredding, faxing, and mailbox services. Customers appreciate the friendly and helpful staff, especially under the new management, which has improved the overall experience. Staff members like Sam and Hasan are praised for their patience, kindness, and efficient assistance with printing, shipping, notarizing documents, and processing returns. The store is noted for being clean and well-organized, making visits smooth and pleasant. Whether customers need help with packaging for events or handling returns, the staff's good customer service and willingness to assist make the store a reliable choice for various business and personal needs. The store’s convenient location near Gbf and Target Center makes it accessible for customers in the area.
Sam Henderson, the manager, was extremely helpful and patient with printing my invitations out & did them pretty quickly. Excellent customer service! Would definitely come here again for my print & ship needs.
June 2026
Shari Young at this location is such a sweetheart and soft spoken lady. Extremely nice and she made my returns to Amazon a complete breeze. The hospitality was 110%. She needs to be praised by the team for a pleasing customer service.
May 2026
Sam made my experience returning a HEAVY broken item and SEAMLESS experience. Please keep him, as this is the location close to my house. Good customer service is hard to find these days.
