Metro by T-Mobile at 3506 Lakeview Pkwy offers excellent prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and knowledgeable staff who provide helpful assistance with updates, issues, and plan options. Nomi, in particular, is praised for his great service, patience, and ability to find the best deals, including reducing family plans and offering competitive prices. The staff’s genuine care and expert advice ensure a positive experience, making it a reliable place for those seeking great service and affordable plans. Overall, visitors leave satisfied, noting the team’s professionalism and dedication to helping customers find the right plans and phones.
I already had an account with Metro for my wife's phone. I was trying to transfer my phone from Consumer Cellular. I went to the store in Rockwall. I was told that had never made this type of service change and I would have to call customer service. I called customer service. They were unable to get the information they... read full comment
May 2025
Good customer service. Abdul was very helpful making sure all my apps and passwords was saved on both my iPhone and tablet this has been one of the best metro by t mobile location with excellent customer service. I recommend this place to anyone. Stop by and ask about deals.
May 2025
Noman was very helpful. He had great customer service, and there were great holiday sales today.
