“I took my pad pro to have the screen replaced. They did an amazing job you can’t even tell it had the screen replaced. The customer service was also very good. Definitely recommend them.”
“I brought my son's (who's Autistic and having a meltdown without his phone) phone to this location after he'd done something to it. Ricardo met me at the door and fixed it in 1 minute. I was so appreciative. He was friendly and knew what to do right away!! Thank you so much!! My son was very happy to say the least!!”
“I see several mediocre reviews for this location. I’ve got to say my experience on 7-12-23 was stellar. When I arrived, the store was empty. No lines No waiting. Score! Then Russel looked at my phone and diagnosed the issue In about 6 minutes. The day prior, I’d spent a cumulative 4.5 hrs on the chat line and phone support. About 15 minutes later, I departed with a fully functional phone. So all in all, I left a very satisfied customer.”
“Phae is the best manager ever. She answered our questions and very knowledgeable. If you are ever in the need any phone or electronic needs, please come see her and the wonderful staff. ❤️”
“I already had an account with Metro for my wife's phone. I was trying to transfer my phone from Consumer Cellular. I went to the store in Rockwall. I was told that had never made this type of service change and I would have to call customer service. I called customer service. They were unable to get the information they needed to make the transfer, Was told to go to a store. I went to the Rowlett store and AZ took about 15 minutes, To make the transfer. He deserves a big pat on the back. He is obviously very competent and knowledgeable.”
“My son and I love this Target! It is clean, organized and the team members are every shoppers dream. They are always so nice and have a superb customer service approach. It is a treat for my son and I to pop into Target on the weekends! I get all my shopping done and he gets a treat too.”
“This young man did an excellent job of changing out phones for me. Very friendly and professional. He explained the features and gave me a tutorial of how my new phone works..... THANK YOU, EDWARD !!!”