“Went in today to get my wife's damaged phone replaced. Jennifer was SUPER helpful. She helped me get a new phone and reviewed our plan and helped offset cost of new phone. She was great. Thanks Jennifer!”
“Good customer service. Abdul was very helpful making sure all my apps and passwords was saved on both my iPhone and tablet this has been one of the best metro by t mobile location with excellent customer service. I recommend this place to anyone. Stop by and ask about deals.”
“Carlos at T-Mobile helped me and my daughters out big time. Switched a line to another phone and set up a new one on a device we already had. Super quick, smooth, and easy. Great service, really appreciate it.”
“Please post store hours on your storefront entry if you're open to the public. FYI the web is mentioning you open at 9:00 a.m. to fellow business account holders. The only single entry you have the door is locked around 10am. There is one person inside hopefully this isn't a security/ safety matter for the occupants this a.m. The gentleman inside was sitting in the waiting room working on his phone. When he saw me trying to open the door because it was locked, he hurried to the back area. So I gave it 5 minutes, tried the door again around 10:15 the door was still locked but now I can't see the gentleman. Maybe if your hours are different than the internet just post those on the storefront please. Thank you for your consideration.
I still gave a four-star review, because posting hours is a simple fix”
“Tonight the Rowlett Target restored how I’ve been feeling towards shopping there! Not 1 but 2 people that served me acted like they loved their job , and they made returning and shopping (spending extra) easy ! My 19 year old even commented on their customer service ! We did not have the same experience the night before at a different location ( after spending close to 300.00 ?) it was very disappointing! It is amazing what a smile and a friendly attitude can do for retail! I often feel like that is lost , unless I’m at Chick Fil A and they have it down ! Thank you Rowlett for letting my son see the importance of a good attitude and a little effort!”
“Even with another customer was able to help me find a case and install my screen protector while also setting up the other customers account. Just kind and generous personality. Wonderful customer service.”