Enterprise Rent-A-Car
Car RentalHours:
8070 Woodbridge Pkwy, Sachse TX 75048 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car provides car rentals at many airport and local locations, including in Sachse and over 30 countries worldwide. Booking is easy online or through their app. Reviews note the staff as very nice, helpful, and friendly, providing great and exceptional customer service. Interactions are described as quick and easy in and out at times, with returns sometimes being easy with little delay. Work with customer insurance is reported as flawless. However, wait times are a frequent concern. Customers report having to wait an hour at pick-up and more than thirty minutes at drop-off. Even with an appointment, picking up can take half an hour or more. The location is often backed up, both on the phones and in the store. Vehicles are generally in good shape and clean, but some reviews mention maintenance oversights like low tire pressure or dashboard warning lights. The business could use more associates to avoid being backed up so much.
Most Recent Reviews
December 2024
Staff was friendly and easy to work with. Vehicle was clean and ready to go when I got there resulting in a quick turn around to move on with my day.
October 2024
I am changing my previous rating. It is better now but I had to wait 1 hour at pick up time and more than 30 minutes at drop of time.
September 2024
The team there in Sachse is great. They get you in and out quickly and are appreciative of your business.
More Comments(102)
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