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“Super helpful, better than other store places and cheaper! You can either set everything up on your own online and walk in and get your key from your unit or ask them at the office to help you! A+++”
“I contacted a gentleman regarding this vehicle. He confirmed my need for it. Upon my arrival, he facilitated the process very quickly, as I only had a two-hour window. I was able to complete what I needed to do and return the vehicle. The overall experience was exceptionally smooth and efficient. It was the best experience I have ever had. Thank you very much.”
“Overall all pretty good, pick up was a little rough but the guy was helpful when dropping the truck off and compensated me for the earlier issues.
I really appreciated taking responsibility for the mistake in the morning.”
7:30AM - 5:30PM
3220 S Jupiter Rd, Garland
Truck Rentals
“10/10 customer service. Me and my boyfriend's experience renting with Cordarius and the manager was exceptional. Will be renting from here again if needed in the future. 😁”
“I had a great experience at this U-Haul location thanks to Lester. He was incredibly helpful, attentive, and made the whole process much smoother than I expected. His friendly service and willingness to go above and beyond really stood out. It’s rare to come across someone so committed to making sure customers feel supported—truly appreciated the extra help!”
“Great service. Really appreciated the new Transit with all the gadgets (e.g., Apple Car Play). But please bring back different sizes of trucks! We use U-Haul a lot. This is my favorite location but there's no selection!”
8AM - 4:30PM
4906 Dillehay Dr STE 100, Allen
Truck Rentals
“After a terrible experience at another U-Haul branch (U-Haul Moving & Storage of East Plano
1100 Los Rios
Plano, TX 75074)
This location completely turned things around. The staff here were professional, efficient, and genuinely helpful. They quickly found a replacement truck, got us checked in without delay, and made sure everything was in perfect order before we left.
Their communication was clear, their attitude was positive, and they handled a stressful situation with care and competence. This is exactly how a U-Haul location should be run. Highly recommend this team for their excellent service and reliability.”
“Mr. Logan Ray here at this rental location has made the end of my cross country move easier. Had a little malfunction on the road that caused a billing mix up and Ray made me Whole as soon as I reported things to him. I appreciate him working quickly and treatimg me with respect and understand while I was emotional. Moving is stressful and he lifted a ton off of my shoulders. Thank you.”
“This is the second time using this particular location and it has been the best experience. They went above and beyond. They didn’t have a furniture dolly available and I explained that really needed one and they not only got us one, they delivered it to my residence the morning of my move. The representative at this location was very nice and went above and beyond to help. Very pleasant experience. Would highly recommend and they will be the ones I contact in the future. Thanks again!”
“everything went smoothly, customer service was excellent, she went above and beyond for us, she was great helped in everything, from beginning to end. She was very nice and friendly too.”
8:30AM - 5:30PM
3204 14th St, Plano
Truck Rentals
“Katrina is amazing! After a long trip to Houston her customer service, smile and energy was the jewel of my day. 💎 Katrina’s service and personalized hospitality is one to value.”
“We used a spider van for our trip to Nacogdoches. The rental process was easy and smooth. The van was nice and the passengers were comfortable. We have used Capps for years for any trip we have had business or personal. They are great”
“Great customer service from Carla the representative helped us with our U-Haul move smoothly from start to finish I recommend this place great service and have fresh cold water and offered boxes”
“Great location especially if you have trailer you can drop on lot if you need any repairs. Mechanics are straight forward; you will probably have a wait but you instantly get choice for break room or go back home for further details. My idea spot for dropping of a truck for repairs and finding a bigger enough spot in the Dallas area to drop my trailer until repairs was finished.”
“Wouldn't rent a Uhaul anywhere else- it's a boat repair shop, but they do Uhaul rentals too. These guys are fun, professional, and go out of their way to make sure their customers are taken care of!”
“Went to multiple home depot and was having trouble renting a machine to dig holes but as soon as I got to Rockwall the staff at tool rental was very nice and friendly especially Carlos. They are doing a great job!”
“Fantastic service. This is two weekends in a row we've used the 3401 Forest Lane location in Garland people everybody there is super friendly and straightforward and makes the business of getting the U-Haul box trucks simple straightforward and painless”
7AM - 7PM
3901 N Central Expy, Plano
Truck Rentals
“I kept getting a bill by accident, but the manager talked to me and fixed the error.
Very nice people, and the facility is clean and large. Would use them again.”
7AM - 11PM
2716 K Ave, Plano
Truck Rentals
“In case you didn't know there is a hidden gem inside this gas station. Taqueria El Chino is located inside and has excellent food. They used to be located in Lewisville but recently moved here. They have agua fresca's the strawberry lime is my favorite.”
“It always a great experience when we rent a truck from Penske at this location, Chris makes the process easy and helps us understand all the details. Thank you Chris!”
“My first time using this U-Haul location from the time I pulled up the parking lot was clean and very, very well organized upon me entering into the location for Service. I was greeted with a smile, even though a couple of guys was working with someone they acknowledged me coming in and spoke. I was even offered Water the process went quickly and smooth Big shout out to all that was at work on August 15 You guys were awesome. Please keep it up.”
“I went to Randy's store for some packing supplies. It was the best priced around and Randy was so nice and helpful. I definitely had a great experience and liked the fact that it was a local business.”
“Fair price, clean truck that operated smoothly, friendly, helpful guy at the counter. Gas station attached, so you can put gas in the truck as you check it in, priced same as local gas stations, so no gouging. We were very pleased with our experience.”
“Most affordable truck rental option for cross country! They even let me return at a different location than I originally specified with no additional charge! Staff was very helpful and so nice, especially the woman who opened on 1/20/26. Also I got an insane rate going thru Costco's website to rent, so do that!”
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“The manager at this location is awesome! His follow up communication is impeccable and we will definitely be referring anyone in need of a storage unit to him. Thank you for the great customer service!”