CubeSmart Self Storage in Sachse, TX, located at 7970 Woodbridge Pkwy, is a trusted and convenient storage solution offering affordable units with premium amenities. Customers appreciate the easy check-in process and the ability to compare units on-site, with helpful staff members providing knowledgeable and friendly service. The facility features security cameras and code access for doors and elevators, ensuring belongings are safe. Moving in is made easier with carts and large elevators, although some customers have experienced shortages of carts, leading to wait times. The location is convenient, situated across from a Wal-Mart, which makes it easy to pick up supplies if needed. Many reviewers highlight the facility’s cleanliness and well-maintained units, with easy access to same-day rentals and locks included. Staff members are praised for their helpfulness and proactive attitude, making the rental process smooth and less stressful. However, some customers express frustration over the limited hours, wishing for extended or 24/7 access to accommodate their schedules. Despite this, the overall customer service and security features leave a positive impression, making CubeSmart a reliable choice for self-storage needs in the area.
The person who helped me for the first time was outstanding. She was very helpful and respectful. She took her time to explain what I needed.
October 2024
The building was clean, well maintained and felt safe each time I visited.
August 2024
Only negative is they ran out of carts to take things into the units. Waited 35 minutes for one. Seems like people moving were locking them in their units while they got their next load. So recommend adding more carts. Lyn was very nice and helpful.
