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“Our truck broke down on road trip in Lake Worth. We went to AutoZone of Lake Worth blvd and they didn't want to check our part and sent us to another location. On the way to that location we passed O'Reilleys as soon as we walked in Jose took care of us so well. He got us back on the road in less than 20 minutes. It's experiences like this that make us still believe there's still good people and good business.”
“Robert is honest and fair. I have taken both of our hondas to him for the past 10 years and will not go anywhere else. It's so hard to find mechanics like him.”
“To comply with a fire inspection, I needed to replace two different types of batteries for exit signs. I had no luck in contacting the original manufacturer, who directed me to dealers who wouldn't respond. Denzel at Batteries Plus immediately identified the peculiar batteries and had them in stock. He provided prompt and immediate service and resolved the concern.”
“Dillon is the Wizard!!! Took our damaged phone in and worked his magic! Honest and reliable made sure that I followed all the instructions to ensure he could repair the iPhone correctly and I even turned and disabled all functions he needed! Great service!!!!”
“I gotta tell ya, Jerome is one of the friendliest people Ive met. His customer service is awesome, top notch. His explanations were clear and appreciated. Thank you ,sir, for your help.”
“I was recently in this store location, and was helped by Lee, he was amazing, helpful and knowledgeable, and I really appreciated his help. He gave me tips on how I could get my vehicle repaired, recommended a couple repair shops, and extra information on the part that I needed. The world needs more employees like Lee!!! Thank you”
“Just stopped by here to pick up some degreaser and drop off some used oil today. Customer service was excellent by both representatives in the store and Tony who answered my initial phone call and helped me out once I arrived in person did an excellent job of making sure I was fixed up with the right stuff I needed for the task at hand and had excellent customer service skills!”
“Huge shoutout to Mr. Nathan at O’Reilly! He went above and beyond helping me, was incredibly knowledgeable, and genuinely cared about finding the best solution instead of just selling parts. He saved me a lot of money and a lot of stress. This is what real customer service looks like. O’Reilly is lucky to have him!”
“Matt went above and beyond assisting me with a faulty car battery. I was at Valvoline with a battery spewing acid. He brought me a new battery, mostly because I was scared to drive 1.5 miles to him! He took care of me in less than 15 minutes. 5 stars just isn’t enough! Fantastic job and THAT IS CUSTOMER SERVICE! Thank you!”
“3/27/26 Excellent customer service! We needed new batteries on our scissor lift. Chris at the front desk and I feel awful not remembering the younger guys name, but both came out to help get the old batteries out and the new in. We had a bad cable and the younger guy was able to find us one even tho they don’t carry them anymore! Again, excellent service and we will definitely use them again!”
“Went there on my latest visit to turn in my dead battery for recycling. It was around 4:30 on Monday, a holiday - so it was relatively busy, maybe half a dozen+ customers? They let me borrow a cart to load in my battery from my vehicle. The friendly employees and manager quickly helped me to get in and out with minimum fuss. Not only that - I got a gift card for turning my battery in, which I was not expecting. Definitely recommended for your auto repair parts and maintenance products.”
7:30AM - 10PM
7401 Blvd 26, North Richland Hills
Battery Stores
“THANK YOU ALAN!!!Always friendly / always helpful (NOTHING like the Red Oak, TX O'Reilly Store. Very glad to see other O'Reilly are still being run by capable, friendly people. Too bad about the Red Oak location though. Managers can really make or break a customer's experience with the employees they opt to hire & keep. Richland Hills O'Reilly ??.... Red Oak O'Reilly ?? OK, so... the mass airflow flow sensor is bought for my car (import) isn't communicating well with my car, so it's still running rough and the candies engine light is still on.... they hooked it back up to the code reader to be certain.... Turns out, I need one that has to be ordered (& costs more) BUT on the bright side I can return the one that I got several weeks ago so I won't be out for 2 of these sensors .. I came back to pay them to order the more e pensive replacement & was talking with Alan. Before I paid for it he let me know that it wouldn't be here at this store until Friday... I asked if there was anything he could recommend. I was listening, followed his suggestion and now the necessary part will be delivered on Sunday ! Thank you! I'll be back to return the one I originally purchased next week AND now I can say i have a reason to honestly say I feel I can trust OReilly (especially Alan! Lol!) Auto Employees when needing guidance regarding my cars needs in general. Hey, everything breaks eventually... now I know where to come to keep me safe & on the road.”
“Needed a flux capacitor for my 89GEO METRO couldn’t find it anywhere , young man behind counter “Stacey” helped me find a the right part to get me back up to speed !! Thanks guy !”
“was struggling to get warranty on a bearing for my civic but elvira ended up helping me with being able to get it replaced she was very helpful throughout the whole process”
7:30AM - 10PM
7073 Boat Club Rd, Fort Worth
Battery Stores
“Hands down the best place to get car parts in the metroplex. I have multiple makes and models and they always have what I need, as well as the expertise to answer all my questions no matter what vehicle it is. From a classic car to a newer model BMW - Robert, Mike, and the staff there have been so helpful with the right parts and guidance.
Can't tell you how thankful I am for this store around the corner from my house, and how many times they've made my life so much easier. Thank you guys so much, I appreciate you all!”
“During my last visit a few days ago, John P. went above and beyond my expectations. Thanks John P. for your help with my battery. I consistently receive great customer service at this location.”
“Isidro is an angel, he helped me (and by helped I mean did it all himself) change my taillight and was so wonderful to chat with while I was here! Thanks Isidro!”
“I don’t expect the workers to be experts but they’ve always been pretty helpful and nice. More importantly I found the turbo air freshener at this location! Easily made me very happy because I’ve been wanting to buy one for my fiancé!Also I bought my windshield wipers here and they’ve been amazing unlike the ones I got at Walmart that were USED. A little pricey but I haven’t had to worry about them in a hot minute!”
“Had a problem with an employee a couple of months ago, manager Ian had a situation very professionally and took care of the situation. Great customer service also very professional. Thank you”
12:30 - 4:30PM 8AM - 12PM
4008 Clay Ave #210, Haltom City
Battery Stores
“Our team facilitates shipments for CSB, and they have always been very pleasant to work with. They are professional, communicative, and treat our drivers well. It's nice working with individuals like Rolando Salinas and Stephanie Zepeda who you can tell take their job very seriously. They set the bar high for shippers.”
“This location and experience was great! I was able to make an appointment online to get a new battery with free install for my car. I was greeted when I walked in he pulled up my appointment, knew exactly which battery to get and double checked that it would work in my car. Then I got money back for my battery (which they dispose of), He was kind informative and very quick. I was in and out within 10 minutes with a new battery in my car. Will definitely be recommending to everyone I know.”
“Great prices and selection, I purchased a good used battery the first trip; customer service when buying was very helpful and energetic, customer service when returning core was slightly rough, but that was partially my fault for not following the clerk’s instructions without deviation. I have been recommending them to everybody as a great alternative to purchasing new.”
7:30AM - 10PM
4011 E Belknap St, Haltom City
Battery Stores
“Yesterday, I took my father to go get some parts for his truck tire rods etc and he was a bit loud, rude and very demanding. I got so embarrassed but I just wanted to share that Maria and Steven kept their professionalism and remained calm and respectful. I apologized he had been dealing with the truck, had not ate all darn day and he gets “Hangry” at 70yrs old. (Omg) Anyhow, customer service for me goes a long way and it shows that Oreillys Team cares about their customer. Just because someone is having a bad day, the stay calm and collective about it and work quickly to help a customer out and give recommendations on how to make it more time efficient by getting the right parts. My dad only wanted one part but it was recommended for him to take the entire new piece because precision was needed and it was gonna just take longer and have difficulty getting it right. You all they were so right!!! Thanks for sharing insight on what was the right way versus a “short cut and cheap ass” let’s admit we all want to save money but sometimes being cheap gets more expensive in the long run. Their knowledge and experience can truly make a difference so allow them to guide you! This morning, we needed a few screws that had bent and Teresa was able to pinpoint the exact screw that was needed and anyhow my dad was so happy with how fast and efficiently she took care of us. Well, huge shout out to the Oreilys Team on Belknap/Beach because you all deserve recognition and you all matter to this Riverside Community!!! Blessings to you all!!!”
“After 2 other attempts to get the correct wipers on my vehicle, I stopped in O'Reillys. The young man working here assured me they had the right wipers for my truck. To my surprise, He was Right! Now I can safely drive in the rain. Thank you immensely!”
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“Just before their closing time our car was dead and I was fortunate enough to be able to get there in time to buy a new battery from here and I got to say I have met one of the most salt of the earth kind souled people I've ever met in my life there. He was beyond helpful and one of those rare individuals that you can tell truly enjoys their job and lives to help others. His name is Glenn and I highly recommend going to ask for him when you visit there! I'll be going back to this location just because of my interaction with him. Thanks again good sir!”