“I opened a new account and Franchesca helped me. Her customer service was wonderful. The best I have received in a very long time. She explained everything in detail, answered all of my questions and was very professional! The process was easy, and they have many perks. I believe I will be a happy customer!”
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“Excellent customer service that is easy to reach by app or phone! Been here 20+ years and they keep improving. Kind people who own issues so I don’t have to! And auto loans are so easy to do we have stopped shopping anywhere else!”
“I wanted to write an update to my previous review. I did indeed receive a phone call from Mark this morning inquiring about my negative review. I expressed my concerns to Mark regarding the inability to contact or communicate with them. He showed concern and compassion to the difficulty in which it takes to get in contact with them. He also gave me his direct contact for any needs in the future.”
9AM - 5PM
2309 Montgomery St, Fort Worth“I recently worked with Sandra Vallecillo, loan officer. She was such a pleasure to work with. Sandra was very prompt and thorough. I was able to complete the entire process online which was a huge bonus due to the fact that I live a long distance from Fort Worth. She was quick to respond to any questions thru email and made the process so easy which was a pleasant experience. I highly recommend working with Sandra.”
9AM - 5:30PM
8424 Lakewood Hill Dr Suite 104, Fort Worth“Wanted a bank with real physical branches. They're pretty good at addressing long lines/waits when they happen, but it's usually not too busy. Quick friendly service. No drive through, there's a walk-up atm outside. Easy to get in and out of parking lot, there's a traffic light”
9AM - 5PM
1765 Military Pkwy, Fort Worth“Every time I visit, I am greeted with a smile. They are so very helpful, always explaining my best options. Money Markets, Savings Accounts, Checking Accounts and more.”
“When I came I today, Angie (Argelia) was really helpful with a great, happy attitude. answered my questions and directed me to the steps on getting my replacement card. Thank you EECU team, Jose Najera”
“Mrs. Montalvo was very helpful to me throughout my purchasingof a new truck . United Texas Credit Union gave me offers that worked very well with my purchase. Thumbs up for a place with people who are helpful and caring.”
10AM - 4:30PM
340 S Blue Mound Rd # 342, Fort Worth“I have been a loyal customer of Member Preferred CU for an impressive 31 years, and I can confidently say they have been consistently great! The staff is professional and always goes above and beyond to assist customers. Their online banking platform is user-friendly, ensuring convenience and accessibility. The bank's commitment to security and community involvement further reinforces their trustworthiness. Highly recommended!”
“Wonderful location and staff. All are friendly and helpful way beyond a traditional bank. I have had more transactions with Roberta and Regina; they were greater”
“Always very fast knowledgeable and friendly service. Mobile app is easy to use. Never had any problems and all my questions always were answered in full. Great customer service”
8:30AM - 3:30PM
9000 Blue Mound Rd rm 137, Fort Worth“I want to give a HUGE thanks to Joshua Morgan, Senior Card Services Rep. I have dealt with Joshua for years, and he always takes the time to help me and goes above and beyond to do so. He replies to emails and calls quickly, and always gets the job done. Joshua is awesome.”
9AM - 5PM
100 Keller Pkwy, Keller“Love RBFCU. The App is easy to use and if you need to get ahold of a real person to talk to it usually just takes a few minutes. Easily the most user friendly and personable bank I have done business with.”
“Wow, after reading the reviews online I see a lot of complaints but hardly any specifics. When my job relocated us to TX from Idaho, my wife and I searched for a shared branch and found this was a close location. We actually opened up an account with another Credit Union closer to home but it was not a keeper. So we did the shared branch for a few years. Our Credit Union in Idaho was bought out and yet retained its old name, but things change from mergers and acquisitions with companies. We decided to open an account at Unity One as the people have always been friendly and helpful. When we tried to get a wire transfer I was informed by our bank in Idaho that the maximum I could transfer at a time was $1500.00 and a $20.00 fee for each transfer. Anyway, I had a cashier's check sent and deposited it into the new account at Unity One. I can not say how thankful we are to the staff since then and actually prior to that day. Samantha, Diego, and Pricilla have all been great. The other day we had to have a notary and there was NO charge for the service. Bottom line we have no regrets about opening up our accounts at this location, in fact, it is nice to see people still have a great sense of humor in this day in age.”
9AM - 1:30PM 2:30 - 5PM
6713 Telephone Rd, Lake Worth“very helpful and I have had great services from this bank 10/10 I will always bank with these guys. Suzy and Melissa are great helpers when I have a problem. They are very helpful with their my banking”
“I went to EECU on 2/29 and received immediate attention (less than a 10 minute wait)! Kate, my banking advisor, was thorough, friendly and helpful (She helped an old lady find her glasses ), Thanks Kate!”
“Nothing but good to say about this particular Credit Union. The manager is very helpful and always willing to go out of her way to make sure you get your questions answered and taken care of. The girls and guys who work there are all friendly they welcome you from the moment you walk through the door making you feel appreciated and happy to see you. This is my credit union and I make sure that others know where I Bank and how I'm treated.”
“I use to share branch at this location and I liked it so much that I decided to move my accounts here. Cynthia was my intake banker and she was SO WELCOMING, POLITE, PERSONABLE & PROFESSIONAL! She was able to make my transition VERY smooth and answered all of my questions thoroughly. CYNTHIA made me proud to be a part of the Unity One Credit Union family now! What are YOU waiting for?!? GO JOIN!!! They have NO MONTHLY CHECKING FEES OR HIDDEN FEES!!!”
9AM - 5PM
3501 N Tarrant Pkwy, Fort Worth“I’ve been going there for like 3 years now I’ve never experience anything but exceptional help, I’ve gone through the window inside the counter and even signed in for help and never encountered a. Problem.”
“It is a good place to bank,cheeper, cleaner,more honest. It's true there some imperfect people but if you get one ask to speak to Jacket. She is the nicest most honest person in the WORLD. She will haft to call you back but she will fix it!”
9AM - 5:30PM
6400 Westworth Blvd, Westworth Village“Called in to verify some info before heading into the branch and all went smooth. Checked in, waited about 5 seconds and had my business handled promptly. Cindy was great! 5 stars!”
“All good at the 7th Street location in Fort Worth. People there are very helpful and cooperative, and they now come to our location (Trinity Terrace) across the street to serve our residents every other Tuesday morning.”
“Beatrice Villarreal was really helpful and made my experience with EECU a breeze. Great customer service and very attentive. I would recommend to anyone and everyone. Thank you Beatrice!!”