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“Everything was great. The store was very busy but turned over quite fast, and the woman at the counter greeted us not long after we entered. She was very organized and managed the customer flow well. She directed customers to the appropriate areas of the store while clients at the counter were looking over paperwork. We weren't in line, but she asked if she could help, answered a few questions and even lent us a tape measure to make sure the truck was big enough. And we were on our way in less than 20 minutes, including a walk back to the store when we realized we had forgotten to get moving blankets. This is NOT a criticism, but if the clerk who handled our rental had asked if we needed anything else and made suggestions -- blankets, boxes, wrapping tape -- we could have avoided that trip back to the store.
If we need another rental for any reason, we will return.”
“Wanted to give a shout out to Ashley who has helped me several times with booking units and making it easy. She is very quick to answer questions, sets things up the right way, as well as being transparent about how the things work. I've always had bad experiences in the past renting storage units from other places, but I can say she has taken the stress out of it with her charismatic character. Thank you Ashley!”
“Very clean and very nice employees. Its a great place in my opinion to use for storage. They even have carts to help you move your items so you dont have to carry.”
“I just wanted to take the time to post that I have been very pleased and satisfied with this Storage King Haslet location! The manager Lillian has always gotten the job done well! She has been very courteous and efficient when dealing with her!! I also have been very pleased with the unit!”
“Taylor's Rental is the only place that I will go to for these reasons.
* A helpful, knowledgeable staff dedicated to excellent customer service
*A wide variety of items available for rental for every kind of event.
* The fact that they do deliver and pickup the items in their inventory for your event. And even set it up !
I have employed their services and inventory over many different events for many years.
They are the only people that I would recommend for the reasons listed above.
Thank you, Taylor's Rental !”
“For now I am leaving 4 stars. So far the company has made great strides in cleaning the Ridgmar Mall location.
Phillip the Manager is nice.
Andrew the Assistant Manager is a pleasant people person.
Layla a floating assistant manager is also pleasant and a people person.
Once this company has had this location for 6 months or more I will be happy to do another review.
My daughter and myself have been storing at Ridgmar since the storage business entered there.”
“Wonderful options on trucks. Very nice people. Tho I do wish they had long distance options. I fully understand they need to make money. The trucks by the way are really nice. Like really nice.”
“We have had a unit for almost 3 years,,, everything was well secured,, in perfect condition when we got everything out. And Alisha in the office is the absolute best, very kind , helpful and knowledgeable. I would suggest them to everyone.”
“It may be small in appearance but man the workforce is huge. When I have time go get work done on my truck these guys are amazing. Love the ladies in the office. Sweet and knowledgeable. Big or small they get it done.”
“Clean and indoor and lots of them and I believe is a decent price but it was my dad‘s. Don’t use storage units unless you absolutely have to because it’s very hard to get back to that and clean it out because you always want to keep something! I hope this helps, blessings to you and yours??”
“Cornelius at the Roanoke truck rental center went above and beyond to accommodate my needs. He met me at the dealership and we did all the paperwork on a tablet. This is my second time using enterprise in a couple of months and they are on the ball!”
“We had a little screw up with our reservation and both ladies we dealt with were amazing and took care of the issue with absolute professionalism. Would recommend them every time and we'll be back if we ever need to rent again.”
“02/12/2026 @ 6:30pm I'm sorry I have forgotten the lady name that helped us. But she deserves a raise! She made the experience so fun and with pc problems ? no whammy! Super fast super easy best uhaul rental I've ever had! Thank you! Laura! That was her name. Thank you!”
10AM - 2PM
3255 W Keller Hicks Rd, Fort Worth
Truck Rentals
“Was able to reserve a dolly online but they did not have a 2-inch ball and hitch which I had to go to another store to get but other than that an outstanding customer service representative.”
“Joe and Christina were amazing people and incredibly nice to us when we were figuring out how to operate a tow for the first time. Loved their help and support. Highly recommend them!”
“Rented truck through the website and went there to pick it up. Friendly staff and very efficient process. The U-haul app has you do 99% of the process on your phone. The staff providing keys made sure I was fine with everything before I left, and was there when I dropped off. Easy process as long as you don't mind take pictures with your phone...”
“It is wonderful to know that individuals like Vanessa contribute so positively to the experience at this location. Such commitment makes this my preferred u-haul location . Im greateful for the outstanding service”
“Pick off and drop off was super easy. As always, the staff at Post and Parcel is friendly and efficient! Loved the sign in and drop off features online! It worked great!”
“First things first the customer service ms. Chelsea provided was top of the line. The greeting, the small conversations and the money saving!! I didnt think it could get better. But oh how it did !! Im not comfortable with driving big trucks but her equipment has cameras. Now that is what i call caring for your customers!! She did well by me. Thanks ms.Chelsea for making my move smoother with all you do. I know to come here with all my moving needs best uhual in dfw.”
“I have rented from this location several times. The gentleman who runs it is very kind and helpful. He doesn't try to up-sell and does what he can to make sure you have the vehicle you need and the appropriate coverage.”
“I cannot say enough amazing things about Jeni. She assisted me on a day when the weather was absolutely horrible, and despite all of that, she went above and beyond to make the entire experience smooth and stress-free.
From the moment I arrived, her hospitality, professionalism, and genuine kindness stood out. She provided incredible guidance, answered all my questions with patience, and truly made me feel welcomed and supported during what could have been a very overwhelming move-in day.
I would definitely recommend to my family and friends.”
“Joe went above and beyond to locate a chipper and truly appreciate the great service Joe and the team in Keller provided. These days service is hit or miss, and is refreshing to see there are stores who care about their customers. We will definitely use this location again for our rental needs.”
“Enjoy greatly working with Travis McCain and his folks. Very helpful and responsive. Puts out a quality product and is easy to do business with. Highly recommend him as an upfitter for medium and heavy duty trucks.”
“I would like to praise Aiden on his customer service. He made the process of renting a van so easy. He’s very knowledgeable and polite. You definitely don’t get this kind of customer service often. We will definitely be returning!
Prices are affordable, vans are SUPER clean and exceptional customer service”
“She was so helpful when the truck was not big enough she called the non profit assisting me with the rental and we arranged a bigger one at a different location. They mainly do storage at this location and recommend them highly. Dyana was great help”
“It has been a pleasure to work with them again due to their outstanding customer service and exceptional interpersonal skills. I look forward to future collaborations with them.”
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“They seemed to care about our inconveniences and kept us updated on the progress of our vehicle. They also had shower facilities, which as a trucker, was much appreciated!”