AAA San Antonio Insurance and Member Services
Insurance,
Auto Insurance,
Life InsuranceHours:
18160 San Pedro Ave Ste 214, San Antonio TX 78232 Hours
About AAA San Antonio Insurance and Member Services
AAA San Antonio Insurance and Member Services offers various insurance policies including auto, home, renters, and life insurance. The business is always with you thanks to 24-hour Roadside Assistance for help with a battery, unlocking a car, or a flat tire. The office staff is described as super friendly, patient, and kind, explaining everything in an easy way. They provide services like passport photos with a member discount, help with international driver's licenses, and suggest travel insurance. However, some communication between staff can be slow and incorrect. While a specific towing agency received criticism for poor service, another towing employee was commended for a quick, courteous, and thorough response, arriving early and explaining issues patiently. The manager and staff are noted for going beyond their duty, waiving fees, and ensuring a good experience.
Most Recent Reviews
February 2024
Why do you have all three of your AAA stations in one Radius can you not spread them out? your members should be more important than that
January 2024
Emily Dole has saved our day. After a hard day with our former insurance not honoring our policies, we went in person and she was patient, kind, she explained everything in an easy-to-parse way. I had been so worried before coming here, you have also made my Mother’s day so much easier. Thank you!
November 2023
Needed a passport photo, and AAA provides a discount for members on photos. Explained that I went to another location and that the photo printing machine would not work. Very friendly staff took care of everything without any change. I'll definitely come back to this AAA location in the future.
More Comments(101)
Other Information
Specialties: Foreign, Worldwide, Texas, International, Overseas
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