Aaron's Rent To Own is a business known for its good customer service and friendly atmosphere. Many customers appreciate the knowledgeable and polite staff, particularly one employee who consistently receives praise. The store offers great prices and amazing specials, and they are willing to work with customers on payment issues. However, there are notable concerns regarding communication, as some customers report difficulty in reaching the store by phone, leading to frustration when trying to reschedule deliveries or address service issues. While past experiences with customer service have been positive, some customers have reported dissatisfaction with recent interactions, including delays in fixing furniture and a lack of follow-up on service requests. Overall, Aaron's Rent To Own has a mix of strong customer service and challenges in communication and service resolution.
Good customer service when you’re there. But they never answer the phone. I called 8 times before delivery to give them and update on my issue for reschedule and no answer, very frustrating.
June 2024
There is only one person working this store and she is phenomenal. Super knowledgeable and very friendly and polite. I always look forward to seeing her when I'm making a payment or shopping for a specific item. Keep up the good work.
November 2023
They are great prices n they amazing specials. Better part of everything they will work with payment issues keep up the awesome work guys...
