Advance Auto Parts on West Avenue is highly praised for its friendly and helpful staff. Customers appreciate the welcoming environment and the team effort that makes shopping for auto parts easy and efficient. The staff, including Andrew and Stephanie, are known for being kind, patient, and thorough, often going above and beyond to assist customers with their needs. Andrew, in particular, is recognized for his positive attitude, knowledge, and free inspection services, which are delivered with care and professionalism. Stephanie received high marks for her confidence and competence in installing a battery, even in bad weather, demonstrating her expertise. The manager and assistant are also commended for their helpfulness and willingness to ensure customers get the right parts. Many customers are encouraged to join the Advance Perks program, as the location provides a great experience, excellent service, and knowledgeable staff who truly know what they are doing. Customers feel valued and confident when they visit, making this location a trusted choice for auto parts needs. Overall, the team’s effort and dedication make Advance Auto Parts on West Avenue stand out as a reliable and customer-friendly store.
Roy and matt were a great help in making sure i was both knowledgable and taken care of. These guys know what they are talking about and were both patient and helpful which was just what i needed.
January 2024
These people really know what they are doing. O'Reilly's and AutoZone couldn't answer the questions I was asking
January 2024
Andrew was patient and thorough in doing an inspection of my battery that cost me nothing. Sometimes, when employees do free work, their work can be sloppy or their attitude can be less than appealing. But Andrew was kind and worked effectively and efficiently.
