Ann Taylor offers women a wide wardrobe of possibilities for various occasions, featuring tops, sweaters, pants, denim, dresses, skirts, suits, shoes, accessories, and cashmere. The service at one location is described as top-notch, with immediate and appreciative greetings from staff who care about high standards, leading customers to prefer shopping there. However, the store at La Cantera has drawn significant criticism for appearing messy and disorganized, with clothes, empty bags, and boxes left in random places, giving the impression of a second-hand store. The staff at that location was reported as clueless and unwelcoming, failing to offer help, which has prompted some long-time customers to consider shopping at a different Ann Taylor store instead.
The service is top-notch, especially by Store Manager Diana. She really cares about providing her clients with the best service and upholding the highest standards from her team. I will only shop this location from now on!
December 2023
Why am I giving five stars? Because I shopped at WHBM and Loft - zero acknowdgement or greeting. Nothing. Just stared at me and looked miserable to be working there. I walked into Ann Taylor and I was immediately greeted. I appreciate good service.
August 2021
Good experience shopping, yet a lot of people in the store wearing no mask at all, we are in the middle of the pandemic and numbers are on the rise again, people need to be careful, just wear your mask,Not even the employees were aware of the risks around.Excelent customer service.
