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March 2024 by Feral Chicken
Awesome service super great helpful people!
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December 2023 by R Martinez
I was wow’d and blown away by the customer service Julio display today. Deal with Mark Julio and I came in because I recently had gotten an incorrect part by accident and Julio attended me as a manager. He only showed great professionalism., Patient great customer service skills that you hardly see today. I had stopped coming to Autozone altogether because the previous bad experiences years back pre-Covid and I was looking for a part and Autozone this location was The only one that had this part near my house so I came in I would say less than a month ago, but was given a part by accident and I know people make mistakes, but the hardest thing is when the customer returns is like pulling teeth to have companies either make it right or refund but after Julio looked up my phone number and saw that I did buy it here he was great and apologetic and even though he did not make a mistake but it’s OK. We all humans mistakes but it’s always great to know that you with the company that has great customer skills and grade professional people like Julio that will make it right in order me the correct part and because of him will be continue to do business with Autozone at this location
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November 2023 by Latina Desire
We came to this location today to get a new battery. Cannot express enough how thankful we are for all the help that Jose Salva the store Manager provided us in the removal and Installation process. Super professional and nice and will be coming back specifically to this location for any future car needs. HIGHLY RECOMMEND this location for anyone experiencing car battery problems. Thank you again Jose for everything!
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November 2023 by reginald myles
When you receive great customer service, you should let everyone know. On 24 November 2023 I went to AutoZone at 9927 Potranco. I had a seatbelt issue, but I couldn't really explain the issue. The technician came out to my vehicle and theorized about a solution. AutoZone didn't have the part to fix my issue, but the technician thought of a fix. Thank you. I do apologize for not getting your name. Customer Service at its' finest.
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November 2023 by Christy Aguirre
They didn't sell the part that I needed but that's OK. I had my 2 year old granddaughter the other day when it was cold. The gentleman who helped me that day was so kind, and I asked if they could hook up my car to that little machine thing. I was going to follow him out, and he didn't want me and the baby standing out in the cold. He went and checked it by himself. That was way cool of him and it meant alot. Wish I'd have gotten his name. Thank you sir.
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October 2023 by Keeley Jones
Usually great but check your parts before you leave the store I have gotten home a few times with parts that have either been used or broken. They need to do a better job of making sure the returns that they restock are still new and in working order.
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October 2023 by Jr Suave
A+++ service Jose Salva was great , he helped me get my truck back on the road in no time ..Will definitely recommend this location to all my friends and family. Ask for Jose !
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October 2023 by Stephanie Longoria
Jose and Julio were very helpful. Julio installed my battery supper fast and the entire transaction was great! Thanks guys!
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September 2023 by Chelsea Weaver
The store associate was super helpful and knowledgeable! We had very little knowledgeable of what we were doing and he explained it out to make it easy to understand.
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September 2023 by John Michael Elias
Jose salva and Maximo Z took care of me quick. Changed out my battery. Awesome. Come here no doubt!
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July 2023 by Oscar Miranda
José and Angelica were amazingly the best customer service ever, completely customer oriented. I always get the best help and everything I'm looking for.i rated them higher thant the top employees. Thanks to whoever selected then, they definitely an asset to AutoZone
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July 2023 by Stephanie Liguez
I went here and had literally no headlights working correctly. Julio and jose jumped on my problem and actually installed my lights for in the dead of summer 115 degrees sweating away and helping me out! I can’t explain my gratitude and appreciation for such wonderful customer support! They hv definitely earned my future business and I hope whoever reads this !
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July 2023 by axiom eravi
Went to this AutoZone with a complicated issue with my turn signal. I was attended by Mr. Salva, who took the time to resolve the matter. While awaiting my turn on line, I was able to observe the staff interact with other customers. Professionals and pleasant all the way. The customers appeared to be happy with the service that was provided. Everyone I dealt with at this store was professional, courteous, and friendly. Definitely an excellent store to go too.
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July 2023 by Teresa Speaks
Angelica was extremely helpful in assisting me. She went well above and beyond to get me the correct parts as well as helping make sure they worked correctly before I left the store. I would highly recommend that she gets a raise!
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July 2023 by Lynn Carroll
Dead battery is a heck of a start to a Sunday morning. The gentleman at this shop didn't even blink. Tested my battery (bad). Installed the new one, all with a smile and friendly attitude. I was back on the road in 20 minutes.
