Bank of America (with Drive-thru ATM) is a reliable banking institution that has taken proactive steps to enhance cleaning procedures and follow local restrictions to limit the risk of exposure, ensuring the safety of its clients. The friendly and efficient tellers, including Beth, provide exceptional service even during busy times. Customers have praised the staff's professionalism, particularly at the De Zavala Rd branch, where they were able to complete emergency paperwork quickly and efficiently. The bank also offers convenient services like Google Pay setup at the ATM entrance. Clients have consistently expressed gratitude for the hard work and kindness of the employees, such as Monica, who go above and beyond to make customers feel comfortable and address their needs.
I would like to share my appreciation for Lorena at Bank of America. She is truly the best of the best. Lorena is professional, kind, knowledgeable, and always goes above and beyond to help. She made the entire experience smooth, stress-free, and pleasant. Her patience and dedication to excellent customer service really... read full comment
February 2026
We just met with Vanja J. she was really lovely and helpful for us. She was like an angel when we step in the bank.
February 2026
Lot of bad reviews personally have had no issues but they can always arise. My bank specialist is the best she always makes it amazing.
