Bank of America (Drive-thru ATM) has mixed reviews. Some customers find it difficult to reach the branch by phone, as they do not answer calls and require appointments to be made online. Despite this, many praise the staff for their friendly, professional, and helpful service. One customer specifically appreciated Ms. Eva Vega for her positive attitude and assistance in opening an account. Others highlight the excellent customer service provided by staff members, including one who went outside to help with the ATM. Overall, the branch is seen as efficient, responsive, and capable of meeting various banking needs, with a welcoming environment for customers.
They don’t answer their phones and they force you to make an appointment online by not answering their phones. But I have questions before I make an appointment?
May 2023
If you’re hispanic, don’t come here because you will be met with racist comments. Stacey at the front desk had the audacity to ask us if we spoke english in a condescending tone, even though we started the conversation in English. Super rude and off putting— honestly disgusted with Bank of America.
February 2023
Worst BoA.They never answer the phone, they state they have drive up services, which they DO NOT. They have two ATM's and a drive up window designated for business with a giant closed sign. They removed all drive thru machines and employee's now use these areas for parking. Management at this location should be evaluated.
