BBQ Outfitters is a trusted business known for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and helpful team members who assist with selecting the right equipment and provide detailed information about products like grills, smokers, and fire places. The store offers a wide range of BBQ equipment, including Big Green Eggs, Weber grills, and various logs and accessories. Many customers highlight the personalized service they receive, with staff taking the time to explain benefits and drawbacks of different products, ensuring customers make informed choices. Installation and after-sales service are also highly praised. Skilled installers are described as polite, efficient, and patient, often staying to ensure equipment is fully operational and providing helpful tips on maintenance. In one case, technicians went above and beyond by troubleshooting and fixing a connection issue on a new grill, staying until the customer was satisfied. Customers consistently mention the store’s welcoming atmosphere, beautiful displays, and the staff’s expertise. Whether purchasing a grill or seeking advice, shoppers feel confident and well taken care of. BBQ Outfitters remains a top choice for backyard BBQ needs, with many customers noting they will return for future purchases and service.
Roger and Grant were great installers. They answered all my questions about gas fire.places and the installation of the burner and gas logs and they were great with my two cats that demand to oversee any installation in our house. Great service at the store too to pick the right equipment and logs. SUPER service from... read full comment
February 2026
Cool place to shop all your BBQ needs. Thanks Rick and Ray for all your help and expertise!
February 2026
They were great. Mike Martinez provided excellent service and knowledge. Naught a Yoder pellet grill!
