Boots & Hats Outlet offers a friendly shopping experience with a helpful and knowledgeable staff. Customers have praised employees like Alexis and John for their professionalism and assistance in finding the right hats and boots. The store is well-stocked with a variety of cowboy hats and boots, although some shoppers noted that the clothing options, especially for plus sizes, were limited. Prices might not reflect typical outlet rates, as some items, particularly cowgirl apparel, can be quite expensive. Despite this, many customers left satisfied with their purchases, often finding unique items that caught their eye, such as sparkly boots and stylish hats. Overall, the atmosphere is welcoming, and the staff's patience and support contribute to a positive shopping experience, making it worth a visit, especially for those preparing for events like the Stock Show & Rodeo. However, customers are advised to shop early to avoid last-minute purchases that may lead to higher costs. The store is currently temporarily closed due to COVID-19.
Alexis was VERY helpful and very knowledgeable when it came to the hats and boots. I Didn’t feel rushed at all and not a once of attitude! She helped me find the right hat size for me and my boot size too. She was awesome!
October 2024
I came in with my husband on Thursday evening looking for some boots. An employee named John helped us find exactly what we were looking for. He was very professional and knowledgeable about the boots. Wish there could be more salesman like him at this store
October 2024
I just left there with my son looking for a cowboy hat for heritage day and he was one difficult customer lol but they were so kind a patient with him and one man helped him find the perfect hat i didn't catch his name but he was amazing with him thank u for being amazing there ❤️
