September 2024
We visited San Antonio after a drive from Brownsville to see the sites and do some touristy things. We saw this Build-A-Bear and decided to get my niece a bear. The employee there is Sergio. He was patient and attentive to us, and he provided an excellent overall experience. Thank you, Sergio.
April 2024
Definitely had one of the best experiences at this location staff was great!! Especially Mackenzie, she helped my daughter and I make her first build a bear. She was extremely patient and answered any questions we had great customer service. We’ll definitely be returning!
October 2023
If you want the best build a bear experience you can get - definitely come here. Aurora was absolutely amazing. She's extremely sweet and kind, and so good with children. I mean, damn, I'm not as good as she is. We will definitely come back. My children loved it. Highly recommend. Thank you very much, you're the best!
