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February 2024 by Martin Perez
Came in with a 14 Karat Good ring with a big diamond in the middle. About $900 regular price, could sell online for about $500 in its condition. These individuals offered me $80 .For " junk " there’s a tiny scratch on the side . But it’s still gold with a diamond . Right .
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February 2024 by sweet music Rod
I put a nice necklace with a cross on layaway. After 6 months of paying it off the necklace was replaced with something else. They switched necklaces. Make sure you take a photo of your layaway. These guys switch things. They move manager's around. They are crooked. I didn't have proof but they did. So sad. Never again.
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January 2024 by Keaton Jorgenson
Come here if you like to be ignored.
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October 2023 by Gerald B
If you don't want to buy what a customer brings into your shop, just say "No Thanks". Don't lowball and then say "We'd be doing you a favor" You just insulted a customer
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September 2023 by Heidi Smith
Just unloaded a bunch of old jewelry (rings, earrings, chains, etc) with Max and came home with a very nice bit of cash. Max was professional and thorough. I even came back to sell one more ring because the nearby jewelry store offered me little more than half of what she did! Kudos!!
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July 2023 by Zachary Guevara
Sam was super helpful working a great deal for me on a used firearm! Thanks! Also picked up a few switch games at a great price. Highly recommend this shop!
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July 2023 by jasmine hernandez
Nice shop, Levi has great customer service and great attitude.
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June 2023 by Samantha Mendez
Title: A Fantastic Pawn Shop Experience with Stellar ServiceRating: ★★★★★I recently had the absolute pleasure of visiting a local pawn shop that completely exceeded my expectations. Let me tell you, this place knows how to treat their customers right! There are a few key individuals who truly stood out during my time there, and I can't help but rave about them.First off, Andrew and Avery are the rock stars of this establishment. These guys went above and beyond to make sure I had an amazing experience. My dad lost something, and Avery dedicated an "entire day" to help me track it down. Not only did Avery have the patience of a saint, but he also worked with me on the price, making sure I got a fair deal. Talk about customer service!The next day, I went back to the shop to finalize the transaction. Although I was initially looking for Avery, I ended up working with Andrew instead. And let me tell you, he was just as incredible. He seamlessly took over and ensured everything went smoothly. But here's where things got interesting—Jessica, with her big head and all, decided to stick her nose where it didn't belong. She tried to sell the item at full price, completely disregarding/ unaware....just ignoaent to the agreement I had with Avery. Well, let me tell you, she looked absolutely foolish. As she snuck back into the office. Not wanting to put an override code in for Andrew. Avery, being the gem that he is, stepped in and set things right. He saved me a whopping 150 bucks! I couldn't be more grateful.Now, here's the thing—I've never actually met Avery in person, but let me tell you, this guy is the real deal. His dedication and willingness to go the extra mile left a lasting impression on me. Andrew? He's as cool as they come. Despite the unexpected switch, he handled everything like a pro. These two deserve all the praise in the world.Sure, Jessica's interference was annoying, but it didn't dampen the overall outstanding service I received from this place. I can't stress enough how impressed I am with the way Andrew and Avery handled everything. They saved the day and made sure I walked away as a happy customer. I just won't ever work with her. EVER. She gave a really disgusting attitude...and for what? You're a whole a*** Manager. Do better. It's not that serious, Ma'am. Find out facts before you pop your big head in where it doesn't belong.In conclusion, if you're in the market for a top-notch pawn shop experience, look no further. This place has an incredible team that knows how to take care of their customers. Andrew and Avery are the superstars who made my visit unforgettable. Trust me, you won't be disappointed. Kudos to this pawn shop and their exceptional staff!Disclaimer: This review reflects the personal experience and opinions of the reviewer and may not represent the views of every customer.
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March 2023 by Ceez
Great experience Sam really helped me and guided me to what I was looking for
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February 2023 by Anna Padilla (Texanna Ranch)
Super kind and helpful staff. Wish I didnt have to come here, but they made it a pleasant experience.
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December 2022 by Krys Krys
LAZY workers and liars, i brought in a almost new canon camera Eos 4000 D gifted to me a few months back. originally was $600 and now sell at $400 so i went in to try and sell for at least $150. This young lady anyssa cashier told me to sell anything u need a reciept… honey it was gofted and if i had the reciept i would of returned it to the store not try and sellnit since i had no use for it. Workers are LAZY AND RUDE AND LIARS. Took my business to business to money mart at 11014 culebra rd and THE LADYS were so friendly , and bought my camera. They took the time to look up the price there and negotiate with me and made sure i got what i was asking , paper work was a breeze as well. I highly recommend MONEY MART ON CULEBRA RD BY TAFT AREA NOT THIS CASH AMERICA PAWN!!!! Very disgusted , place is dirty anyways.
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October 2022 by Daniel Perez
The staff is very friendly and helpful. They pay/loan top dollar for gold, tools etc.
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September 2022 by Wesley Smith
Going to a pawn shop, you know there is room for negotiation. But if the shop is using Google to negotiation price, then proceed to be unable to do simple math. It doesn't make much sense. Managers that can't add shouldn't be in this business. Selling used guns for retail. Everyone check the price before buying anything here.
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August 2022 by Monica Cruz
I went to get a laptop and was helped by Avery. He was very helpful and patient, and let me look at multiple to see which one worked best for me. He also helped me bounce my opinions off of him and gave his feedback, which was very helpful. They had a wide variety of options and a back to school sale so it came out cheaper then expected. They also have a ton of stuff there that I wouldn’t expect, a good place to browse around.
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August 2022 by Maria Perez
This store is very nice and has so much.I recently went to look at jewelry and had such a good experience. Sam and Avery took care of me, I bought a beautiful gold chain. definitely will be coming back, they take very good care of their customers!
