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January 2024 by David Pecina
Good service
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January 2024 by Elizabeth Estala
Great customer service by everyone!
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January 2024 by Brenda Salazar
Terrible customer service ?.To begin with, I made an appointment for 9:30, the girl booked me wrong, and she made it at 9am, a lady who attends the entrance assured me that the agent would have space to serve me, I would only have to wait a little for a client to finish, it turns out I spent 50 minutes waiting for "the agent" to come out and tell me that she had been waiting for me for 10 minutes and that she would no longer assist me. (She schedules the appointment wrong herself)I don't think it's a problem with the entrance staff but with the agent, very bad service, I wanted to get an account with Chasee but the truth is that with those experiences from the beginning I'd better look for another place.
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December 2023 by Gary Z
Horrible experience at the bank. I do not recommend them.
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December 2023 by Elaine Bustos
My grandpa went to this to this bank at the drive-through to deposit a check and his license got lost because an employee mixed it up with someone else's. The employee lost his ID! This is ridiculous!!!!! I pray this doesn't happen to anyone else because the hassle to get him a new ID was insane. My grandpa made an appointment with DPS & wasn't able to be seen until three weeks later. For a whole month my grandpa was without a license. The whole situation SHOULD NOT have happened to begin with. Employees need to be responsible and stop being so careless when handling important items. This bank needs to DO BETTER!!!!
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December 2023 by Elaine B.
My grandpa went to this to this bank at the drive-through to deposit a check and his license got lost because an employee mixed it up with someone else's. The employee lost his ID! This is ridiculous!!!!! I pray this doesn't happen to anyone else because the hassle to get him a new ID was insane. My grandpa made an appointment with DPS & wasn't able to be seen until three weeks later. For a whole month my grandpa was without a license. The whole situation SHOULD NOT have happened to begin with. Employees need to be responsible and stop being so careless when handling important items. This bank needs to DO BETTER!!!!
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September 2023 by William Ringer
They are nice but I'm going to find me another bank
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August 2023 by Amber Jenkins (Nelley)
Nice little bank inside Southpark Mall.Staff is nice.
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July 2023 by Saul Glass
I try to cash a check and chase do not even honor they own checks. According to chase if you don't have a chase account and you have a check from someone else that he ownsa chase acc. It's not enough for them to cash your check this bank sacks
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May 2023 by Rafael Maldonado
never any parking and there's time they take way to long
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April 2023 by Phil Garza
We had a female teller who's name read Frenzy on her name tag. She was awesome! Very friendly and talkative asking how are day was going. Chase Bank needs more employees like her working for them. This was the South Park location.
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March 2023 by Julian Juarez
Mrs. Josie Mojica thank you for your excellent customer service.
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February 2023 by Emily thestrange
Yes everything may be true the long line few bankers but I see nothing wrong I don't mind waiting I rather get it right and wait then rush and get everything misunderstood
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February 2023 by Leroy Gonzales
MULTIPLE ATMs out all the time . Currently only 1 of 4 outside ATMs work and the line is always super long because of this.
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January 2023 by carmelo jimenez
I guess I time my visits just right or I get lucky because each time I go there isn't too bad of a wait and there are representatives waiting as soon as you walk in.