Chase Bank is appreciated for its helpful and caring staff, with customers often praising the employees for their kindness and professionalism. One customer shared that a staff member took the time to explain the account closing process during a difficult time, showing genuine compassion and leaving thoughtful messages. Another reviewer highlighted how a staff member quickly resolved credit card issues, providing clear solutions within minutes. Additionally, a customer praised a banker for handling their needs with high ethics, emphasizing the excellent service provided. However, some customers note that the location lacks a working ATM, which affects convenience despite the friendly and helpful staff inside. Overall, Chase Bank is seen as a place with helpful employees who provide good service, but improvements such as a reliable ATM or 24-hour lobby would enhance the experience.
Danny was really great. He stopped my account from fraud.
July 2024
The team here is very friendly and they helped me quickly. The employees here are very professional and courteous.
April 2023
The banker Ian Andujar is excellent, he took care of me and my wife with the highest possible ethics, people like him must double, thank you very much Chase Bank
