Claire's, a popular accessories and jewelry store, has garnered mixed reviews from its customers in the San Antonio area. The store is praised for its attentive and kind staff, particularly when it comes to assisting young customers with ear piercings. Customers have highlighted the patience and care shown by the employees, who ensure the customers, especially nervous children, feel comfortable and supported throughout the process. The store's ability to make even first-time transactions a positive experience is noted, with one customer's daughter still talking about the "nice lady" who helped her. However, not all experiences have been equally positive. Some customers have reported issues with the store's pricing and adherence to advertised sales, as well as concerns about the hygiene practices during piercing procedures. One customer had a negative experience with a poorly executed helix piercing, which resulted in significant discomfort and inflammation. Overall, Claire's seems to provide a mixed bag of customer service, with the store's strengths lying in its attentive and kind staff, particularly when it comes to ear piercings for younger clientele. Customers are advised to be vigilant and speak up if they have any concerns about the store's procedures or pricing to ensure a satisfactory experience.
Yoshi (forgive me if I misspelled) but she piercied my 8yr old daughter ears and did an amazing job so sweet and patient with her ❤️ my daughter was so nervous but she made sure she was comfortable before starting thank you 😊!!
January 2023
They had pretty good deals. There was a clearance rack that said anklets on sale for a dollar. The cashier did not honor the sign even though there was a sign behind her that said all anklets are $1. She looked at me like I'm d*** and said it's gonna be full price.
December 2021
Staff is super nice, they deal with a lot of customers. They took their time to help me with my shopping
