Crocs at North Star is highly praised for its excellent customer service and friendly staff. Visitors often mention how helpful, kind, and patient the employees are, making their shopping experience enjoyable. The staff, including team members like Ileana, Delia, Dolores, Crystal, and Dustin, go above and beyond to assist customers with finding the right shoes, answering questions about sizing, and ensuring a comfortable fit for both kids and adults. Many customers appreciate the personalized attention, with some mentioning how staff members helped them find shoes that could be worn immediately and shoes that could grow with their children. The store's welcoming atmosphere and attentive service leave visitors feeling satisfied and happy with their purchases. Customers also note the store’s convenient location outside Macy’s and its easy return process. Overall, Crocs at North Star provides a positive shopping experience, marked by helpful staff and quality service, making it a top choice for anyone looking to buy comfortable, fun, and colorful footwear.
i was able to do an online return in store with Ileana and her team! 10/10 recommend this location for all your croc needs! you’ll get top tier guest service *located outside macys*
March 2025
We went because we needed comfortable shoes but we left more than happy. The women at this store were so sweet. They helped us find what we needed and were absolutely wonderful!! If you need some crocs, I highly recommend them. Go check them out!!
