Crocs at North Star is highly praised for its excellent customer service and friendly staff. Visitors often mention how helpful, kind, and patient the employees are, making their shopping experience enjoyable. The staff, including team members like Ileana, Delia, Dolores, Crystal, and Dustin, go above and beyond to assist customers with finding the right shoes, answering questions about sizing, and ensuring a comfortable fit for both kids and adults. Many customers appreciate the personalized attention, with some mentioning how staff members helped them find shoes that could be worn immediately and shoes that could grow with their children. The store's welcoming atmosphere and attentive service leave visitors feeling satisfied and happy with their purchases. Customers also note the store’s convenient location outside Macy’s and its easy return process. Overall, Crocs at North Star provides a positive shopping experience, marked by helpful staff and quality service, making it a top choice for anyone looking to buy comfortable, fun, and colorful footwear.
Benjamin was absolutely awesome! He helped us find everything we were looking for gave us pointers to make sure our purchase aligned with the sale that was going on.
April 2026
Love how they work with the Ingram Park location when they did not have the size we needed, but this location did.
October 2025
Thank you Cynthia for all your help 10/10 My gf is going to love her birthday gift
