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January 2024 by Michael J
Lousy customer service, poor management, you walk into the store, and the employees seem to hide or blatantly ignore you while you're asking them for help.
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November 2023 by Gibson
I went in to pick up my daughters medicine. The lady at the counter was very disrespectful and rude. She was speaking to me in a degrading way. Like I was slow or didn’t know what was going on. Their customer service needs some work. I’ve worked with customers my whole life and I’ve never treated or wanted to treat anyone the way she did me yesterday. Better training or maybe care how your pharmacists are treating people. Because that was not ok and I’m switching locations due to not wanting to see these rude people everytime I need to refill my daughters meds.
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September 2023 by Delia Becerra
Will recommend CVS to individuals who need flu shots or purchase items and refill prescriptions.
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July 2023 by Lucie Arteaga
Unfortunately I have no choice but to use cvs because of our insurance but I've had repeated issues, too many to mention.
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May 2023 by D Johnston
The manager or whoever she was with glasses looks like she hates her job no hello welcome or nothing... she was a mute ?
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April 2023 by Adelita Moran
This place has the rudest employees they stereotype everyone one as to say we’re there to steal not ever gng bk i hope cooperation finds out about the employees conduct
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November 2022 by Dmitri Kisselev
Awful customer service. The check-out clerk openly laughed at me and was generally rude and unhelpful. Not enough staff on the floor. A shame for the brand.
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October 2022 by Oscar Zenteno
I was in San Antonio for the day and dealing with a stomach virus on my way to a concert venue. My Uber driver was nice enough to drive me to the closest pharmacy which was this establishment. I kindly asked the pharmacy staff if I could borrow their restroom before I bought medication. The pharmacy staff was nice enough to say yes let me call the manager on shift to open the restroom for you. He walked over all snobby didn’t address me just gave attitude to the pharmacy technician about not letting me borrow the facilities. It was the first and last time I shopped at a CVS. I’ll keep getting my medication at Walgreens and H-E-B where I know they appreciate my business.
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October 2022 by Omar Zamora
I was in San Antonio for the day and dealing with a stomach virus on my way to a concert venue. My Uber driver was nice enough to drive me to the closest pharmacy which was this establishment. I kindly asked the pharmacy staff if I could borrow their restroom before I bought medication. The pharmacy staff was nice enough to say yes let me call the manager on shift to open the restroom for you. He walked over all snobby didn’t address me just gave attitude to the pharmacy technician about not letting me borrow the facilities. It was the first and last time I shopped at a CVS. I’ll keep getting my medication at Walgreens and H-E-B where I know they appreciate my business.
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September 2022 by Jazmine N.
Guy in the front was rude and disrespectful. Really useless, did not want to help customers. management didn't seem to care.
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September 2022 by Jasmine D.
wish i could give no stars!!! called to make sure a medication was in stock, pharmacist confirmed it was there and it would be ready in 20 mins, drove 30 mins only to get to the pharmacy for them to come up with some lame excuse as to why the medication wasn't ready and on-top of that if would be an extra hour wait?? horrible horrible service
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August 2022 by Deborah Hernandez
My family is loyal to this location on 2018 culebra rdAnd on several occasions. I have asked the MANAGER; HIMSELF for assistance. NATHAN CASAS is the manager, and is also THE RUDEST PERSON WITH HORRID CUSTOMER SERVICE SKILLS. HOW HE MADE IT TO MANAGER IS BEYOND ME. BUT BELIEVE THAT CORPORATE WILL HEAR FROM ME IN HIS UNPROFESSIONAL APPEARANCE, HORRID CUSTOMER SERVICE SKILLS AND UNCARING ATTITUDE.
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August 2022 by Lucero Luna
Miss Martha from Pharmacy was awsome, she was very helpful.
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June 2022 by Anissa Gonzalez
Seriously rude Team Member when I was trying to check out. The team member was talking about getting termed and didn’t move when it was obvious I was trying to look at product he was blocking. The manager an absolute sweetheart. I love this CVS but I will go to Walgreens next time.
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April 2022 by Peter O.
Why the hell can't an actual human being answer the phone? Why do I have to sit and listen to needless crap? "If you want to do such n such press 1, if you want to do this such n such instead press 2. You pressed 2, if you're sure you pressed 2 press 1, you pressed 1, if you're sure you want to continue press 2"