CVS pharmacy is a popular retail store that offers a wide range of products and services. Based on the reviews, the overall experience at CVS can be described as mixed. Some customers have had positive experiences, praising the store's rewards program and the ability to find matching foundation shades. One reviewer particularly appreciated the helpful and sweet staff member who explained the ExtraCare Card program thoroughly. However, other customers have encountered some challenges. One reviewer had a "weird" and unsettling experience, with the store appearing almost completely empty and unstaffed during their late-night visit. Another customer faced a disorganized and frustrating experience at the pharmacy, with long wait times and double-booked appointments for flu vaccinations. Despite these issues, the reviews also highlight some positive experiences, such as a quick and painless COVID-19 booster shot. Overall, the reviews suggest that CVS can provide a convenient and rewarding shopping experience, but customers may also encounter some organizational or staffing challenges, particularly in the pharmacy department.
Joann/joanne in the pharmacy was on top of it so helpful and handled my issue effectively!!! When i thanked her she said that’s what she’s here for,m. We truly need more people like her working these kinds of jobs. Seriously so grateful for her kindness and professionalism!
March 2026
Always a breeze picking up orders and shopping here. Staff is very courteous.
November 2025
Store employees are very kind and helpful. They take care of their customer. It is always a good experience when I go there. Much appreciated!