CVS Pharmacy has received mixed reviews from its customers, highlighting both positive experiences and areas for improvement. Many customers appreciate the helpfulness and initiative of the staff, particularly Bertha, who provided valuable advice about medication interactions. The friendly and efficient customer service is frequently praised, with some customers noting the convenience of receiving text notifications when medications are ready for pickup. However, there are concerns about staffing levels, especially at busy times when only one person is managing the pharmacy. This can lead to hectic situations for both staff and customers. Additionally, some customers have encountered issues with appointments, such as needing to reschedule for immunizations due to miscommunication. A standout employee, pharmacist Rosette Davila, has been commended for her exceptional care and communication. Customers have expressed gratitude for her proactive approach in resolving issues and ensuring that they are informed about their prescriptions. Despite some operational challenges at the location, the dedication of certain staff members has left a positive impact on many customers, making them appreciate the pharmacy more. Overall, CVS Pharmacy offers a blend of quality customer service and areas that could benefit from improvement.
I love CVS I get a lot of points. The workers are so helpful. I go to all my CVS. Great prices. Thank you.
April 2025
The pharmacist was very courteous and knowledgeable.
May 2024
Very satisfied with customer service staff is friendly, prompt and efficient. Happy I get a text message to let me know my medicine is ready for pick up.
