Dollar Rent a Car
Car RentalHours:
9559 Airport Blvd, San Antonio TX 78216 Hours
About Dollar Rent a Car
Dollar Rent a Car provides a mixed experience for customers. Many appreciate the easy process of picking up and returning vehicles, highlighting the clean and new condition of the cars. The staff is often described as pleasant, helpful, and friendly, even in challenging situations, such as when the computer system was down. Customers noted the easy access to the rental counter and the garage. However, there are significant concerns regarding pricing transparency. One customer reported a shocking increase in the rental cost, resulting in a negative experience with no support or apology from the company. Despite this, some loyal customers express their intention to return for future rentals, citing affordability and convenience as key factors. Overall, Dollar Rent a Car has both satisfied and dissatisfied customers, reflecting a range of service quality and communication issues.
Most Recent Reviews
July 2023
Read the agreement before you sign, even if you verbally decline fees. They will charge you anyway. They charge astronomical fees for roadside assistance & damage insurance even if you already have it through insurance & other services.
April 2023
It was really easy and the vehicle was clean and brand new (minivan). Returning the vehicle was miraculously simple and fast. Not kidding.
September 2021
The online rental process was super easy. The deposit was reasonable 200 on a credit card. Enterprise wanted 350 (and your first born?) The daily rate was reasonable too.Overall the experience was great.
More Comments(55)
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