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December 2023 by Allison Knox
I typically love DSW, but wow this location is rude. I went to return an online order ($42) and they tried to refund only $11. The cashier’s tone was condescending as she said that’s what their computer shows so that’s all they could do. I showed her and the manager the $42 total on my phone/online order and the manager just shrugged his shoulders and looked away. Really surprised that he overheard the cashier’s tone and didn’t intervene or at least try to figure out the problem. Bizarre experience and likely won’t go to this location again.
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December 2023 by Kendra Boren
The employees don't hound you while shopping like they do at other places. Definitely will be going back.
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November 2023 by MyLinh Long (MomoTato)
Great staff! I know that Melody doesn’t usually work at this store but I had the pleasure of checking out with her on my birthday. It was really great talking with her and she made my shopping experience very enjoyable and a birthday to remember. These moments with incredible staff members makes me look forward to shopping with them again. Thanks Melody!
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November 2023 by ShovelheadTed !
Didn't buy anything but had a good experience here. Wasn't sure of the woman's name who went above and beyond to help me out but she had a cool Darth Vader tattoo on her arm. She is extremely helpful and friendly and because of that when I do need a different pair of shoes I will return to this location. I do recommend stopping by and checking them they have a pretty decent selection of different brands here at a decent price.
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November 2023 by Douglas Tejada
Purchase some Florsheim Driver. I wore them about 4 times the stitching fell apart. That lady in sales was rude she said I can't take them back because they been use. I didn't expect new shoes but to fix the stitching yes. I never bought a shoe that only last 4 times before. Never coming to this store again or DSW...
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November 2023 by Emily Mikulas
Lots to choose from. Pretty organized. Quick help at checkout. I love that they are getting rid of shopping bags!
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October 2023 by Robert Tyler lll
Ordered ONLINE. This should never happen. Can you believe the charge was $8.50 to return shoes that obviously had been worn several times, and then shipped to me as new. I took them to this location and Arla explained what happened and rectified the situation. Beware if you order online, and I will resume shopping at this location again.
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September 2023 by Richard Garnica
Terrible selection many shoes are not even in stockThey tell you to order them online ?
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August 2023 by Cassandra P.
Today I visited DSW for the last time. Not because they don't offer the shoes I want at a reasonable price. But because of the way they treat their employees. This sweet, older lady was getting off shift and she called for a bag check. Another employee came over and checked searched through her purse. I asked the cashier what that was about, and she said that it is DSW's policy to check all their employees personal bags, to include a purse, before they are allowed to leave the store. You have GOT to be kidding me. If you don't trust your employees, don't hire them. This is NOT the way to build loyalty or trust among employees and says a lot about you as a company that you treat your employees this way. I'll vote with my wallet - though I doubt you will care.
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July 2023 by hector tolentino
Stephanie was very helpful and nice. I will definitely be back.
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July 2023 by Carol Andersen
DSW has a huge selection of shoes, especially for women. It is a self-serve place, and hopefully you don't need any help, as there are few people working there. Otherwise it's a great place to buy shoes.
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July 2023 by Linda Martinez
Great sale on shoes and always in stock
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June 2023 by Linda RM
Great sale on shoes and always in stock
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June 2023 by Alejandro M.
Talk about a very unpleasant individual. Why would you hire someone like Daniel and if you had to hire him why would you put him in the front. I would not hire him to clean the warehouse or unload a trailer. Very BAD experience. One star is too much but they do not have other options.
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May 2023 by Esmeralda Murua
I hate that this location never carries any shoes for wide feet in the actual store. I would like to actually be able to try on the shoe before I buy instead always having to do online.