DSW Designer Shoe Warehouse is a popular destination for shoe lovers seeking trendy and seasonal styles. Each location boasts over 25,000 pairs of designer shoes for men and women from well-known brands like Nike, Cole Haan, and TOMS. Customers can also find handbags, accessories, and kids' shoes. Many reviews highlight the great prices, especially in the clearance and backstage areas. While some shoppers noted limited selections in specific sizes or styles, others appreciated the decent variety available. The staff at DSW receives high praise for their exceptional customer service. One shopper shared a memorable birthday experience thanks to a friendly and helpful employee, while another mentioned a staff member with a distinctive tattoo who went above and beyond to assist. Overall, DSW offers a positive shopping experience with a mix of brands, good prices, and a commitment to customer satisfaction. The free DSW Rewards program adds extra value, allowing members to earn rewards while shopping.
I found a great pair of Brooks running shoes! The team was friendly. I would have given one star more if the store had a bit more staff to offer service.
January 2026
Was assisted with funeral shoes for the family by Jude. Fantastic service, knowledgeable and friendly and able to remind us of all we may need like Socks ,etc. We returned within the week with our family. Thank you DSW and Thank you, Jude. You have now made lifelong customers with our family
December 2025
I’ve been here twice today and three separate staff members went above and beyond to help me out and/or to provide knowledgeable recommendations. I’ve actually never been to this store before but you’ve all gained a customer today.
