Extra Space Storage located at 12211 N IH 35 in San Antonio, TX, offers a variety of storage solutions to meet different needs. The facility features a large selection of storage units, including climate-controlled options, and provides electronic gate access for security. With a manager living on-site, exceptional security measures, and amenities like elevator access, wide drive aisles, and multiple entrance/exit gates, customers can feel confident about their belongings. The business also provides parking spaces, accepts deliveries, and offers a military discount. Reviews highlight the outstanding customer service provided by staff members like John and Nyah, who are described as helpful, professional, and friendly. Customers appreciate the smooth and stress-free experience, with staff readily answering questions and accommodating special requests. The cleanliness and professionalism of the facility contribute to its reputation for exceptional service. Extra Space Storage is recommended for anyone looking for reliable storage solutions in a convenient location.
My honey John, always looks out and makes things easy!!! From helping me with struggling with my lock to ease of my payment!!! I appreciate him very very much!!! Always sweet & Smiling!!!
September 2025
John provided a great tour and easy rental process.
September 2025
John at Extra Space Storage is amazing! He’s always helpful, professional, and makes the whole process smooth and stress-free. Excellent customer service every time—highly recommend!
