Factory Mattress is Austin and San Antonio's largest locally-owned and operated mattress store, offering a huge selection of premium mattresses, beds, and sleep accessories at 21 convenient locations. Customers can enjoy a 366 Night Sleep Guarantee, next-day setup and removal, world-class service, and a premium selection of beds and mattresses. The reviews praise the store's knowledgeable and personable staff, including Andrés, Shannon, Rene, and Iriam, who provide exceptional customer service and help customers find the perfect mattress to meet their needs. Customers highlight the staff's patience, professionalism, and expertise in mattress selection, as well as the high quality of the mattresses and the efficient delivery and setup process.
So helpful!!!! Just moved back from Italy and Ms. Shannon took care of us, very appreciative of everything she did, thank you!
June 2024
Andrés was great, nice personality, very knowledgeable and interested in what our needs were , will be happy to recommend him to friends and family
June 2024
Shannon was absolutely fantastic! She was by herself juggling multiple customers, while still delivering top quality service and personalized recommendations. Thank you so much! My husband and I are so excited for our new mattress.
