FedEx Ship Center in San Antonio, TX provides packing supplies, boxes, and FedEx shipping services, including expedited, standard, and economy options. Customers can have shipments held for pickup or schedule residential deliveries. While some reviews note specific policies, such as only shipping pre-paid packages at this location, others highlight very positive experiences. Many customers report fast and helpful service, with staff described as awesome, expert, knowledgeable, and a savior in urgent situations like overnight shipping. The center also handles package pickups when deliveries are missed. In cases where a signature was required but no one was home, the staff provided helpful information on pickup hours and locations. For customers with difficulties, such as receiving medical supplies or accessing packages while at work, the assistants and manager were assuring and worked to resolve the issues, making the process easier. Overall, pickup is reported as easy and the service is fast, with staff taking care of problems and offering helpful customer service.
I was waiting for about a hour just to pick up a package, then after an hour the lady on front tell me the driver is gonna take at least one hour more .
June 2024
Waited for 3 days for supposedly overnight delivery and ended up having to go to FedEx hub and pickup
