“Such a wonderful experience every time! The manager is absolutely fantastic and incredibly helpful. I'm not sure of the other young lady's name, but she has brownish blonde hair and is also extremely kind and helpful. They always go the extra mile for customers.”
“Fantastic customer service EVERY time! So polite and i love coming here. The staff is great and even on busier days they are quick ,helpful and I appreciate that. Store is always clean and I am greeted when I come In to the store! I come in frequently to make mass amounts of copies for work and they always do exactly what I need, quickly and neatly have everything for me EVERY TIME. I appreciate the service so much you provide at this store, and Nahid she is Amazing and so helpful always Thankyou!!!”
“Very efficient business! We came unprepared and were in and out in about 5-7 minutes. The store member quickly provided everything we needed and got us out the door. Will definitely use their services again in the future.”
“Way cheaper and better quality than shopping online, they’ll cut it, staff are really helpful and nice, the guys in the warehouse work hard. Wheelchair accessible. Definitely my go to for thin or thick metal tubing. I tried PmI steel and Triple S steel but neither had the right piping or it was too thin. Would highly recommend Westbrook.”
“We take all our shipping needs to these guys, all pre-prepared and they are more than willing to take them without any push back. Great folks to work with. Can’t recommend enough!”
“The Ship and Crate team are absolutely amazing! After receiving a few rejections to ship some fragile antique furniture from San Antonio to Michigan, Ship and Crate not only accommodated due to a very tight timeline, but the items arrived in perfect condition! One of the items was a cabinet with delicate glass. The packing was meticulous and clearly packaged with time and care. The pricing was very reasonable. They are quick to respond and stick to their promises. Highly recommend Ship and Crate!”
“Raina was very kind and helped me with programs for my granddaughter’s funeral. I am forever thankful for his kindness and help. And the programs look perfect.”
“I had an absolutely outstanding experience at The UPS Store on Babcock Rd! The customer service here is truly second to none. From the moment I walked in, the staff was friendly, welcoming, and eager to help. They made what could have been a stressful shipping experience incredibly easy and smooth. The team was professional, fast, knowledgeable, and went above and beyond to answer questions and make sure everything was handled perfectly.”
“What a great experience today. I was doing a few Amazon returns and Amberlyn was so helpful. I think of myself as tech savvy but today was not a good day. Amberlynn was very patient and walked me through each step to correct all my errors.
I highly recommend this UPS Store!!!!”
“John and Sarah are the best! My wife and I have had a postal box there for a couple of years and couldn't be happier with their service and always helpful attitude.”
“Excellent service no matter where I go in the country UPS gives me excellent service. Treat me with respect. I even had a little hard time with the address and they were there to help me with it.”
“Love this store! I’ve been coming here for years and everyone is always so friendly and helpful! Angelica was so helpful the last time I took a package in to be mailed! Keep up the amazing work!”
“They have awesome customer service skills, work well as a team and they really go above and beyond to help their customers. They are very professional, organized and fast at handling customer’s needs. Five stars for sure!!!”
“The staff person who helped me was very kind and patient and very knowledgeable about the returns process. Afaria was super helpful when I visited 2 weeks ago with a large return. Despite it being a busy location, she really took the time to help ensure I was able to return all of my items which can be a tricky process to navigate at times. She’s the best. She even helped me keep the returns organized I had over 35 items to return that day. She provided a wonderful experience.”
“Yoki was so helpful and so quick with making sure my items were packed properly! She made friendly conversation and made the store very welcoming ! I would come back to this UPS just because of workers like her !”
“I love the fast easy services that I can get. Each time I come, I am greeted so pleasantly. The associates are all so nice, literally all of them. I can always get a good laugh with my girl Monica. I will continue to come back for life!!! Eddie and Monica usually help me when I come and they are so amazing!!”
“I had to return an item to Amazon and went to the UPS store and Dylan assisted me. He was personable, highly skilled, through and very kind. In my opinion, Dylan is an excellent representative of The UPS store. Thank you Dylan!!”
“This rating and review are directly for the young man (didnt catch his name, but I think he was the only one there) who helped me yesterday (Aug 17th, just after 11am)! I had a large amazon box that I needed help getting out of my trunk. I asked him if he could help me get it inside and without hesitation he came out and just carried it in himself! It saved my back, truly lol. He was a pleasure with that and other returns I had. I typically have a positive experience with UPS and their in-store staff, but this was the cherry on top! Thank you again and give that young man a raise! ???”
“Good folks at 1/2 Price Boxes took really good care of me on a car bumper I needed to ship and yes, it was less than half the price of what the carrier was charging. This place has earned my business in the future.”
“For any new people starting to ship go to this one Ms.Bell Gots you she is so welcoming, patient and answers ever question you need help with I prefer going to her any time !! Reminds me of my mother in law so sweet and goes above and beyond to help you very appreciated thank you Ms.Bell :) !!”
“I stopped into The UPS Store and had the pleasure of working with Ned Jesse, and he made the entire experience quick and easy.
He was polite, professional, and prompt from the start. He handled my issue efficiently and got me back on my way without any delays. What stood out most was that he didn’t stop there. He also took the time to provide guidance on another situation I was dealing with, which ended up helping me more than I expected.
That level of awareness and willingness to help is rare and appreciated.
If you’re heading into this location, do yourself a favor and ask for Jesse. He delivers exactly what customer service should look like.
Thank you, Jesse.”
“The lady at the counter was SO helpful and patient when it came to returning my items. She took her time and explained the process. Amazing Customer service. I also, LOVE that it’s just a few minutes from my work and home.
They have my Complete business from now on:)”
“Gammy was such a great gentleman from the beginning to the end he assisted me and returning my purchase for Amazon this was my first time here I recommend that you ask for this gentleman if it's your first time or for any other situation or question please amend him on his great work and great customer service”
“Pedro, thank you very much for your excellent attention and service.
Pedro's work is exceptional. Always attentive, friendly and efficient in his work. My experience every time I go to your UPS store is incredibly good. He is a great asset for UPS. Thanks, Pedro!”
“I love this family owned postal shop ❤️
I have gotten everything from print jobs, packages sent, qr codes, bought local small business merchandise ....they are so professional and caring with all customers. They are my one stop go to shop!!!”
“Im always pleased with Phil’s team at this location, I have an exclusive relationship with this place for all my business needs, I design all my own advertisements and these people do such great job on the quality. Top tier customer service and quality.
If you need flyers, banners, window clings, business cards or posters. This is the place to go, and for the price? You can’t beat it.
Thank you to everyone on the team, you guys are absolutely the best.”
“Dude. Hands down the best UPS experience I have ever had. Best customer service I have experienced in ANY establishment here in San Antonio EVER. Isaiah and Leo are seriously the 2 most positive, uplifting, hard working, courteous and patient workers I have EVER encountered!!! All while handling a full lobby of people I am genuinely blown away at their level of customer service under intense pressure and FAST SPEED! These guys are a dynamic duo lol I really hope corporate sees this review and recognizes them for their hard work! You can just tell that they take pride in their work and genuinely love their jobs. They should honestly be used as examples on a training video for corporate. They don’t even know I’m leaving this review, and I don’t leave reviews often but when I have such an incredible experience and witness two individuals going above and beyond for people around me it’s hard not to want to leave a review! I know these guys will go far in life, their positivity and kindness is infectious and has really inspired me and I’m certain they are turning people’s bad days into a good ones. These guys are truly a gem in this day and age. Thank you again and god bless the both of you!”
“Had to return an item went to the wrong store ups n very dead there on basse n Broadway came to FedEx n felt so alive , helpful with cheerful guy n welcoming me in great job John!!!! Btmro keep him around again made it easy for me 2 min in n out 10 ?”
“Went for PassPort photos and to make copies of documents needed to update my passport. The agents at the Huebner Oaks location are awesome. They helped me with printer and how to make double sided copies. They are so patient.”
“David and Carlos were great!!! They were fast, careful, and efficient. They made the move super easy. They had all moving materials and tools I didn’t even think about beforehand. Thanks guys!!!!”