Firestone Complete Auto Care in San Antonio, TX, has built a strong reputation for reliable and friendly auto care since 1926. Customers appreciate the consistent quality of service, with many returning for over 20 years. The staff is known for their honesty, professionalism, and thoroughness, making customers feel confident and well-informed during their visits. Recent experiences highlight the store’s excellent customer service, where employees explain repairs clearly and handle vehicle issues efficiently. The team’s willingness to go above and beyond was evident when a customer was offered multiple tire options and assured satisfaction, leading to a seamless exchange of tires worth over $1,000 without hesitation. Online booking is straightforward and increases confidence in the service process. Customers also value the store’s honesty, especially when returning tires and replacing parts like alternators and belts, often with minimal wait times, even during busy periods. Services such as oil changes, brake inspections, engine repairs, and state inspections are performed quickly and professionally. The store maintains a clean, welcoming environment where customers feel comfortable and respected. Overall, Firestone Complete Auto Care offers comprehensive solutions for all vehicle needs, combining expert care with friendly service to ensure vehicles run smoothly and customers leave satisfied. Those seeking dependable, affordable auto service in San Antonio can trust Firestone to deliver quality work and genuine customer care.
I have used Firestone West Ave location for several years now for oil changes, tires and inspections. The service and staff at this location have always provided great & friendly service.
December 2024
Great customer service. Wait time was a little long, but that was out of my control. Friendly employees. Very comfortable. Explained everything to me very thoroughly because I know nothing about cars. 10/10. Hope to receive the same kindness on my next service.
December 2024
techs and mgr are professional and friendly. they want to please.. gave me the best deal possible.
