Firestone Complete Auto Care on Nacogdoches Road in San Antonio offers customers tire service, maintenance, and repair. Many say the shop has great service and great pricing, and that a Sunday afternoon visit can get a tire replaced with a discount. Customers note quick and efficient work, kindness and respect from all employees, and that the fleet vehicle is treated very well. Some praise the staff for making time and completing an align meet without pushy upsale, and for courteous and efficient service. Others report no problems with having a car serviced, and that the team is hospitable. While a few customers mention an appointment delay and a wheel lug nut issue, overall the experience is positive and reliable.
I have been bringing my vehicle to this location for many years and I am pleased with the service. Richard is good at explaining what is wrong with the vehicle and take care of the situation if there is a problem with something.
August 2024
Got tires mounted, and despite making an appointment, they claimed that they couldn't do it on time due to lack of staff. They also overtightened one set of my wheel lug nuts as well as scratched the rims where the lug nuts goes, probably being careless with their impact wrench when mounting the wheel.
June 2024
Git what we need. Manager was helping us. Great service. Got what we needed . Great pricing on tires and tire warranty.
